I have a disability where I have trouble walking and standing for long periods. I appreciated the golf cart rides to & from the entrance.

I did not appreciate the long lines getting inside. I was in a lot of pain afterwards standing there for so long.

I had reserved the headsets & scanner. At the entrance where you get your tickets scanned to get inside, I asked an employee where to go pick them up? I was told to go straight ahead and I should see a stand or sign. We saw nothing.

We asked another employee who said last year they were located as soon as you got through the security check and got your ticket scanned. Not this year. We would have to exit and walk to the trailers to check ourselves which one had the headsets & scanner. Once we had picked them up, we had to stand in the long line all over again to get back inside.

The employee apologized to me several times because he said he was not told where the trailer would be this year.

I told my friend there was no way I could do all that walking & standing in line again. She said she would go. Luckily, a guy at the VIP line helped her out.

The set up at the raceway is not ideal making it very difficult for the fans. No signs. No announcements. No email to tell me where to go or what to do. My friend told me returning them was difficult also to the point that other people were getting angry and saying things about the return process.

It was unprofessional and appeared it was slapped together at the last minute.

I also did not like where handicap parking was located. Unfortunately, it was raining. There was mud everywhere. Whose idea was it to put disabled people to park where there’s mud? Do you know how difficult it was to walk through there? Drive through there? I can even imagine the people in wheelchairs!!! Whomever idea it was is an idiot.

It was great that there were plenty of toilets. Even though half of them were not flushed.

Thank goodness there was WiFi because my cell was not working. Even then, it took awhile to get tickets we ordered in advance to open up to be scanned. Same for reservation for headsets and scanner. It was not an easy process. We saw people standing off to the side trying to get their tickets to open for scanning.

Buying tickets in advance is better to avoid another line you have to stand in.

I had 3 problems so that’s what I deducted in stars.