This store is by far the best and nicest Big Lots store I’ve ever been to, After living all over the state of Florida and being to many locations and moving back to Ohio I can truly say this is the best one I’ve ever shopped at and among all the big chain retailers this is the cleanest as well, even the bathrooms are superbly clean, I have a 2 year little girl so I am VERY picky about her having to potty in a public restroom. I’ve been to Target stores in the area that I will never let my daughter use the restroom in again because it was flat out disgusting! There are so many businesses in Kettering/Dayton that do so much better but they just don’t, I personally know the store manager at this location, Jenny used to be my neighbor many years ago when I was still a kid before I was a Dad and this store is no different than her home, she always had the most pristine house in the neighborhood and her store is the same! Her staff at this store are very friendly and hospitable and go the extra mile to take care of the customer, never have I had a bad experience at this store and I will continue to shop here as long as she is the manager and I honestly think she deserves recognition from Big Lots Corporate because she has probably got one of the best run stores I’ve ever been in all around, staff, cleanliness, etc. I’ve been to high end retailers in Miami that are not managed, have a clean appearance and ran as well as this store! Until I move back to Florida you’ll always have my business Jenny! I just wish you could teach the stores in Florida to be...
Read moreSpacious store with great patio furniture at good price, at least $200 cheaper than other stores. Same with living room & bedroom furniture. Name brands & though prices are high for Big Lots, they are low for the brands- Lazy Boy, Broyhill, Serta, etc. Great mattress selection & prices like furniture- high for Big Lots, but low for brand.
Very clean store.
Staff are nice but dont go out of the way to help or be seen to ask for help.
They didnt have the mattress in stock that I wanted & when I asked about the display, employee said it was a sticker they scan & it wasn't available, which was a lie. It was $40 less than the price, & it was closing time. She just didn't want to deal with it, which I understand but she should not have lied or been so obviously annoyed to answer a 30...
Read moreThank you so much, to Brandon, who did an excellent job, excellent customer service, helping my wife, load a large outdoor garden Bench, and her many Big Lot purchases, into her Jeep! Brandon is very kind, and very professional, and a very positive, helpful attitude, helping my wife load her many heavy purchases into her Jeep! We recently moved here from Florida to Ohio, and we highly recommend this Big Lots Store, on 2050 E Dorothy Lane, Kettering, Ohio, clean store, great inventory, kind cashiers, and excellent customer service!! Thank you, to Brandon, a great employee at Big Lots Store!! Happy Customers, Eileen and Bill US NAVY Female...
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