Keys Technology - Computer & phone repair in Key West — Attraction in Key West

CON ARTISTS!!!! #######1###### I asked them to replace the hardrive in my laptop with Windows 8 (for a specific reason). The lady at front desk suggested I go with Windows 10. I declined. I get my laptop with Windows 8 and couldn't install programs onto it. They pretended not to know why, suggesting again that I just install Windows 10 cause Microsoft doesn't support Windows 8 [a lie]. I did some trouble shooting (on my own) and found out they intentionally did something after the install of Win8 that was preventing me from installing programs, and I fixed it myself. It makes me wonder if they get commisions for selling Windows10. IDK ####### 2 ###### I had them replace the battery in the laptop. What's happening now is while the laptop is plugged up and powered on, it stops charging for no reason and sometimes it won't charge again until after the laptop dies, which indicates that it's a software issue with Win8, not the battery or the cord. I don't know if this is another thing they manipulated in the computer or not, but it feels shady. #####3###### After 3 months, I'm getting a message from Windows telling me my Windows 8 key is about to expire. Initially, I did business with them, because I was assured they could replace the hard drive with Windows 8, using the same Win8 key that was in the laptop before it crashed. Apparently, they took my business and put a trial version on there. After spending hundreds to fix this laptop, I have to spend more to buy a new Win8 key. What...

My wife’s phone totally locked off. Couldn’t charge, couldn’t turn off. It wouldn’t take code, couldn’t turn off. Finally battery died. She looked up on my phone and found Keys Technology, she read the reviews and said, “we going to Key West tomorrow!” The one in Marathon had not very good reviews and the one in Key West had great reviews. Well we walked in and the lady said, “Do you have a few minutes?” She had it fixed within 5 minutes!!!!! No charge!!!!! She explained what she did but I know I couldn’t have done it nor my wife. Very happy wife, thanks to Key Technology in Key West! My wife said, I don’t understand the importance of her phone, everything important is in her phone, booking numbers, confirmation numbers, dates of trips, doctors appointments etc. She has iCloud but the phone hadn’t been backed up from our cruise and all those pictures and videos would have been lost. Thank you thank you Key...

I can NOT thank keys technology and especially AGNES for the help and service I received here!!! After a VERY frustrating and stressful hour and a half at the AT&T store around the corner, where they were going to have me spend unnecessary money and couldn’t even set up the phone that I actually didn’t need.. I decided to leave and come to keys tech to see if they could help me.. I walk in the store, I tell my girl Agnes what was wrong and what just happened, I hand her my phone, she presses three buttons and fixed my phone… 😳😳😳 after all of that, my girl Agnes saved the day in less than a minute. Please give Agnes the biggest raise, she deserves everything and I will NEVER set foot in the AT&T store ever again. Make keys tech your first stop before subjecting yourself to all the less competent...