Seagrass Thai & Sushi — Restaurant in Key West

Sushi was okay, the tuna was not extraordinarily fresh, yet not bad—being that tuna is local and in abundance, I’m concerned it wasn’t firm and delicious. The jamming roll was quite a nice mix, although I think one could exchange the avocado for cucumber (to give some bite). With the avocado and mashed spicy tuna it was an unbecoming, smushy mouthfeel. Texture from a slice of cucumber would have sealed the deal.

The reason I determined to provide only three stars was the pad-kee-mao. The sauce, a ketchup like sour sauce which belongs more appropriately on bad pad Thai, ruined what would otherwise have been a nicely prepared dish. The noodles were tender. I’m not sure the carrot cut was the right style for a stir-fried dish (beveled medallions, adorable but otherwise difficult to eat). Lastly, I actually like the idea that when I ask for iced tea, you simply with-held the cream from Thai iced tea; creative, albeit lazy, and a recipe for diabetes: I like overly syruped tea, but perhaps let the customer know they are going to need a root canal when they order something as banal as sweet tea at your establishment (we are in Key West, not Nashville).

Service was fine although not very engaging; wall murals added some playful fun to the atmosphere, although the one turtle looks like a parrot (I found this hilarious, made me laugh on multiple occasions.) There are stains on the roof-panels—paint or exchange them. Otherwise it...

This was the second time we’ve been to this restaurant and the food is ok. The problem we had today is we both got regular iced tea and asked for refills and they charged us $2.99 for each refill, which we didn’t find out about until the check came. I asked about it and she said the menu explains that. I then got home and looked up their menu and nowhere did it say anything. I then called and the woman I spoke with said every restaurant in Key West charges for tea refills and if we don’t want to drink then we don’t have to. I told her we have been here for over a month and have been eating at numerous restaurants and nobody has charged us for tea refills. Even if the server would have told us this policy, we would have been able to decide from there. She said that was the owners policy and asked what I want her to do and I asked for the owner’s name and she said she couldn’t give it to me and asked what do I want her to do again and I asked her to have the manager call me and she hung up on me. I consider this deceptive trade practices and having a policy that is not the norm for not only local restaurants but restaurants throughout this nation. We won’t be back so they’ve lost us...

Don't bother.

We found this place and thought it looked good. We ordered two apps and two meals. First they forgot our meal and literally brought the ticket back out to ask if this was ours. 30 minutes later my child was getting antsy because not even appetizers had been brought out soy spouse took her for a walk so she didn't bother others. I went to the bathroom door 3 minutes and on the way back the waiter asks "oh are you guys staying?" I mean, yeah, we've already waited more than 30 minutes and our stuff is still at the table?

Finally they bring out our appetizers one by one. 10 minutes after the apps the Pad Thai came out. At some point the waiter just shouted to all the tables, "how is everyone doing on drinks?" As if the rest of us were going to shout back if we needed anything. My dish (stir fry) never came.

In the end we ordered easy basic things--gyoza, crab Rangoon, pad Thai, and stir fry. It took almost an hour to get the entree and they forgot one even after checking. I went home hungry.

The food is decent, but nothing really special, and certainly not worth the weird dining experience. Do...