Stay away from this place at all costs. I have had issues with the cars computer for a while now. They didn't know the part was in even after I verified it the week before. The first time I came in to diagnose the computer issue; they were clueless and took almost 3 hours to pull the battery for a minute to try and reset the computer to diagnose the problem.
Second is the help desk in the front will lie directly to your face instead of simply saying they don't know and/or finding somebody that does know. Its not that hard, everybody makes mistakes but there is an easy way instead of trying to bs your way through helping people.
Third is they breach my contract every time as well for not having a rental available. I pay extra every month and it needs to be honored, it's obviously not being.
This place loves to waste your time. Do yourself a favor and drive elsewhere..
Edit: after they took two hours today to install something that should have taken 45 tops, I finally get my car back. I go to check out the computer and set it up how I like it and I notice the CMU is three versions behind. There is a major bug in 55 and 56 and they should be all at 59. So I go back in and talk to them. Their answer? It's updated at the factory. I tell them they are mistaken and it's three updates behind "you are wrong, our technician doesn't leave his work halfway competed". I logon to my mazda account and show them the versions released. After that I get every excuse in the book.
Sorry for the long review... trust somebody that knows what they are talking about when I say these...
Read moreVery neat experience. If you are a Ford person most all cars are, so that's a plus. They had a drive in theatre section but nothing was playing in it which was a little odd. The guide who met us when we walked in pointed out that area as if we should go see it.
They have a bell set up to notify people when someone walks through the door, which completely makes sense. However, when it's busy like it was when we went, it is SO annoying. Literally going off continuously. If you have someone staffed in the museum that day who is watching the door, maybe turn it off? That is the only reason I am...
Read moreUpdate - 06/23/22 Thank you for the reply. I tried to call to speak with (owner) but was told no one there to speak to in regards to reply. I appreciate the reply to the review. Sorry I was not able to view museum while there. Again Thank you for the reply.
Tried calling twice. I was hung up on both times. If you are that rude on the telephone I don't want to meet you in person. Shan't waste time nor monies...
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