Jeff was awesome! He was attentive, professional, he listened instead of talking the entire time, above all he was genuine. I had been looking for a new bed and went to several other stores in the area with no success, I kept feeling pressured to buy something I knew wasn't quite right for a price I wasn't happy with. I came to Mattress Depot USA a little exhausted from the experience and Jeff was a breath of fresh air to work with!
He really listened, he was so attentive and just easy to relate to. I suffer from chronic hip and shoulder pain. Sleeping is usually painful so I don't exactly get excited about it. He knew the exact right beds to try, honestly each of them would probably have been great but still he took the extra time to make sure it was perfect. After we picked the bed, he put me on an adjustable base and I fell in love! It's perfect to be able to change positions and relieve pressure from problem areas, elevate my legs or just sit up if I need to as I'm waking up. The massage feature is soothing, you can adjust the vibrations to your preference.
It seriously is life changing. Between the base and the bed I now look forward to sleeping for the first time in 8 years! On top of everything he had the best prices too! Thank you Jeff, you are my favorite sales person of all time! I'm definitely telling everyone I know to...
Read moreWe had a GREAT EXPERIENCE with Mattress Depot USA!!! We were in Lacey Washington and stopped in to look at mattresses!!! Raymond greeted us and showed us different mattresses that were on the floor!!! We found what we liked!!! He explained everything to us and my husband and I were able to get the bed that suited each of us best!!! We are So HAPPY to have meet Raymond and the store was really nice!!! Had lots to choose from and told him we were very different in what we liked as far as mattresses were concerned!!! So my husband got a medium firm and I got firm!!! We LOVE our new beds!!! The guys that came to set things up for us were SO NICE also!!! Took their shoes off, very careful bringing things in and explained everything to us about how to operate our new beds!!! Couldn’t ask for Anything Better!!! We are very Happy with our purchase and recommend that you will be too, if you check out Mattress Depot USA in Lacey, Washington!!! Thank You,...
Read moreThis place is awesome. My wife and I were looking for a king-sized mattress and bought ours here. We went to several other mattress stores and also compared prices online. We did our research and this mattress depot has very competitive prices. They are also very clean. We went to a couple places where the mattresses on the floor were so gross we didn't even want to lay down to test it. We aren't the type of people that can buy a mattress online without having ever layed on it and hope for the best. Herb was the salesman there at the time and he did a great job giving us info about all of the beds we were trying out without being pushy. And the manager Eric was awesome. He was very polite and went out of his way to make sure we got the mattress we wanted faster. If you are shopping for a new mattress and are the type of person that does that kind of thing in person, definitely add this place to you list of...
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