I was so disappointed that I had to call four times before someone found my order. I was told when I called to order by phone that I could be guaranteed candy canes if I ordered online and paid, which I did. They said that generally they are ready the next day and that they would call me when they were ready for pick up. I am at least a 30 minute drive and I never got a call! Since I ordered on a Saturday I did not bother to call on the Sunday but I called on Monday afternoon, Tuesday midday, Tuesday afternoon, and Wednesday afternoon. After I've been placed on hold and never gotten back to, I hung up and called back a few minutes later knowing I would have enough time to go straight to the candy shop if they were ready which it was confirmed that my candy canes were there. I knew they close at 5:30 and made sure to arrive well before then... At 5:15 I'm knocking on the door and it is locked oh, there are people standing inside looking at me that did not respond to me. Finally I knock again and start mouthing the words I have an order here for pick up I called ahead and someone comes to the door and asks my name, hands me a bag and tells me to have a good night. How unfortunate I have been trying for a long time to get up here and I'm so...
Read moreThis place is truly exceptional! Alongside their outstanding customer service, they create a fun atmosphere for trying crazy soda combos. The wide range of flavors in their soda syrups, candies, and chocolates is simply delightful. It's a paradise for soda lovers and those with a sweet tooth.
Not only do they offer incredible treats, but they also actively support the local community. They prioritize showcasing the talents of nearby artisans and businesses. Additionally, their participation in community events contributes to the vibrancy of downtown Lafayette.
The quality of their offerings is outstanding, and the staff goes above and beyond to make every visit memorable. With their warm and welcoming environment, you can't help but leave with a smile on your face.
When you visit this place, not only do you treat yourself to a fantastic experience, but you also support a business that genuinely cares about the city. It's a win-win situation that adds an extra layer of joy to your visit. Don't miss out on this gem in...
Read moreThis was our first time in and we were extremely disappointed! Which was sad because the place caught our attention and it looked like a great family spot.
They were out of EVERYTHING. It was not busy at all during our visit. We came in on a Saturday afternoon. No soup, no chips, no breakfast sandwiches, even though the menu clearly stated, “breakfast served all day.” Our milkshake was served runny, no bananas for a banana split (the one staff said they didn’t even know how to make a banana split) and the green river tasted like plain soda water.
The ice cream was OVER frozen, the staff could barely scoop it out and the ice cream had ice crystals in it when we ate it.
The staff made us feel that we were an imposition because we tried to order off the menu. At no point was our visit a good experience....
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