Michaels — Attraction in Lake Worth

This review is for the framing department at Michaels in Lake Worth, TX (store #1300). Melissa, the framing manager at this location, is excellent! She is incredibly knowledgeable about framing and took a lot of time to explain spacers, different types of glass, different types of hangers, custom frame materials and options, and all things related to framing professional portraits. She did not try to pressure me into buying anything and was just overall incredibly patient and helpful so that I could choose the right options for my portraits. I initially attempted to frame one of the portraits in a frame I purchased elsewhere and did some minor, but visible, damage to the picture. I finally got so frustrated, I went to Michaels to see if they would be able to put a portrait in a frame I purchased elsewhere. I was quite surprised to learn that Michaels offers this service at a very reasonable cost. I went to Michaels for this because Melissa had helped me when I was initially looking at ready-to-buy frames. (I bought the frames elsewhere only because they matched my portraits better than what Michaels had in stock at the time.) Melissa is a perfectionist who obviously loves what she does, and she did an absolutely beautiful, professional job of framing three portraits in store-bought frames. She also fixed the damage I did to the one portrait I tried to frame myself. Another of my portraits needed a custom-made frame due to its size. The custom frame materials I chose were either discontinued or out of stock. I kept in contact with Melissa, and she let me know when their new custom frame selection would be in the store. She again very patiently worked with me to find just the right frame. In addition, Melissa knew how anxious I was to get that final portrait framed and could have easily taken advantage of that, but she was kind enough to let me know when the next custom frame sale would be, which saved me quite a lot of money. I haven’t received this final portrait yet (it should be done next week), but I am confident it will be beautiful. I highly recommend Melissa in the framing department at Michaels in Lake Worth, Texas! She is the only framer I will be using...

I like the variety and selection of arts and crafts items. I frequently shop for seasonal decor, to update my wreaths, etc. I'm a bit upset with my most recent visit. I found some flowers I loved and unfortunately they were at the top of the aisle. I saw a worker passing by, turned out to be the manager, she said she would help me get them off or find/send someone. I said Thank you! Sorry I just happen to like the one on top. She instructed me to stand by the ones I wanted. I waited for over half an hour and no one showed up so I looked for other options and ended up choosing more items, that were also more expensive, but still cute. Then when I was checking out the young lady at the register was nice and when I realized I forgot to have my coupon scanned I apologize and she re-rang up everything with a positive attitude BUT then the manager showed up and then goes, "What happened? Coupon?" Right in front of my face rolled her eyes. I bit my tongue as I was already upset she blew me off. Left me waiting for help and didn't. I paid for my...

I've to change my 5 Star rating to a 3 Star neutral rating. The selection is unique, however checkout has become a problem. For the second time the credit card option for a debit/credit didn't work. The first time, I switched to a regular credit card, but today I just walked out and left the things I wanted to purchase with the cashier (who was very professional). Too many people are being skimmed these days, I'm not going to type my pin into a faulty system (faulty because it doesn't accept the credit option of a credit/debit card and who knows, what else is wrong with it). The same card, that was declined at Michael's worked just fine 30 minutes before at Petsmart and 30 minutes after at Walmart. This wasn't my bank's fault, this was on you, and I'm not going to return until you fix your payment system. The Halloween plant was really...