Dollar Tree — Attraction in Landover Hills

I recently visited Dollar Tree and had a very frustrating experience that I felt compelled to share. While I appreciate the value and variety of products they offer, the lack of staffing during my visit was quite disappointing.

There was only one employee at the checkout, and the line was incredibly long, with about 28 customers waiting to check out. It was clear that this was a result of poor staffing decisions. I understand that businesses aim to cut costs, but when customer service suffers, it can lead to a negative shopping experience.

The single cashier was doing their best to handle the overwhelming number of customers, but it was simply not enough. Many of us had to wait a long time, which is frustrating, especially when you’re just trying to grab a few items.

While I appreciate the low prices and selection at Dollar Tree, I really hope they reconsider their staffing strategy. A few more employees during peak hours could make a world of difference for customer satisfaction.

I hope my next visit will be more pleasant, but I urge management to address this issue to improve the shopping experience for...

The store its self was a typical Dollar Tree. The behavior of the customer service however was deplorable. A gentleman who was working accused my children of destroying a toy aisle when they had been with my husband the whole time. Then when I tried to tell him my children weren't responsible for the mess he proceeded to argue with me about how it wasn't like that 10 minutes ago and if we were paying for the things in their hands. By now I'm getting a little annoyed by his presence and demeanor that I had to just walk away from him and head to the register. I may go back there and take a picture of the employee and post it just so the public and corporate office know exactly who I'm...

Okay so the store itself is decent like any other dollar tree. The employees are courteous and patient. I guess that the neighborhood has gotten worse/a bit gully anyhow. Upon check out a couple young boys not much younger than my 6 year old son had told my son that he should steal something and he told them "No because stealing is against the law and you will go to jail." Then the kids laughed and responded to him saying "No you won't go to jail for it, your mom will." As their mothers overheard them they were laughing so I had to tell them loud and clear "You don't steal because it's sin against God and he is watching over us." Everyone had suddenly got silent in the store...