Grocery Outlet — Attraction in Lansdale

Both owners of this location are extremely unprofessional, couldn't even look me in the eye to give me an explanation while twiddling his fingers as if he was trying to preserve some sort of "secret" also, the hispanic woman working there as a team of management simply gave me an answer as "thats not how this works, you bought it, you eat it," and this was on an item that had an ingredient I was allergic too and that was unopened!

The store manager was called over, and this is what he did. (Described below)

On the bottom of their reciepts, it states, "If you are not satisfied with any of your products, you are eligible for a cash refund or to a valid credit card. " ... My card was stolen prior to my return . Any other supermarket or retail store, when paying DEBIT like I did here , would not pick any form of an argument with the customer and process the return as cash (like I said I paid DEBIT,) None the less , He reached over himself, forcefully turned the pin pad around while I was holding it and hit the Red X on the customers' use of a pin-pad.

He then said "You can go somewhere else, I am not processing this return" I ended up settling for store credit and handed the store credit over to the customer behind me in line, hoping they wouldn't have an experience like I did.

I will continue going to redners or giant supermarkets from now on and will never return...

If I could give more than 5 stars, I would!! An entire cart of all organic groceries for under $200 made me feel like I was stealing or something crazy with all the prices being so ridiculously low and affordable. No monkey business like that required.. all prices are truly amazing and affordable upon walking through the door.

Product inventory varies on what they get in. Sometimes items are closer to expiration dates than they'd be from your typical grocery store but this isn't an issue for me as I often stock up and freeze what I buy from here, or cook immediately.

The cashiers here are interesting. Not the best, but not the worst. They are usually young individuals and some individuals come across as a little weird/rude. But I personally believe it's just lack of experience and being a little awkward - not their intentions to come across that way at times.

Overall, this grocery market is hands down my favorite. Prices are so good that I personally wouldn't care if my cashier needed to slap me for the discounts. Store is always clean and stocked, even on holidays.

Stop wasting your money elsewhere and try shopping here!! You won't regret it once you see...

I had a horrible encounter with the owner Todd. Not only did he tell my son who was just hired the other day to "Get Out" as if he was a dog - this was a result of another manager giving prior permission for my son to arrive to work late. Obviously Todd was not in agreement, and upon my son's arrival to work told him "Get Out" in front of another employee. When I called to inquire about their interaction he proceeded to lie and then fired my son via our conversation. To top it off when I asked if there was another manager I could speak with, he then said to me "He was the Man." As a black woman there is no mistake when that statement is made. Other minority employees have also reported mistreatment disproportionate to their White co-workers. Not only will I be reporting him to Corporate, but I warn other customers of color that this is the type of "man" that has set up shop in our diverse community, and does not respect nor value his employees or customers who do not bow down under his...