Unfortunately the man at the counter who obviously is the owner because if he was not, he would have been fired long ago for rudeness, a grouchy demeanor, lack of sales or social skills and poor appearance. As the owner he should hire a sales person paying a high salary so they put up with his sour grapes and go hide, answer the sales person questions on the phone and stay out of site. During Christmas he should apply for a Grynch position, he would excel at it. The store looks good inside and out. It is too bad that he has such louzy demeanor because he appears to have good knowledge as he said he has been at it since 1970. His arrogance was funny to me but sad because such a waiste of good knowledge and my time, I called before going there. He must have long time regulars that support him. He had one customer ahead me, I told him until he is finished I will briwse his store. I showed him what I had that needed repairing or a new solution and I said my trailer in back, (nice ample space parking lot) he saw my trailer tongue and said the holes don't match and somebody put it wrong, I told him the factory jack was in there and I bent it to the point the holes of two jack mounting didnt match, I did it while going up a driveway apron. . .he rudely interrupted and said I was speaking jiverish. As a Sr. Sales Engineer and Value Added Reseller who has to communicate engineering detaisl with the hardware design engineers, IT and executive level client / customers many technical details successfully, I think I speak and communicate clearly. I was ready to spend over $500 with him but he told me I was blocking somebody and he had trucks coming, As I walked out the customer he had finished in his long bed truck was driving out without a problem and I thought to move my truck and trailer but once in I thought to go to Walmart and pay half the price if one item I was looking and with...
Read moreWay too over priced and very bad attitude. I understand they’re the only store in the area but it’s honestly a rip off and not worth it. You can buy the pieces online for so much cheaper and the exact same ones. I understand they have to make a profit but the difference in price is just a scam. Exact same piece on Amazon for only $30 and $40 at most. I understand if they charged $60 even $80 but a $100 that’s just too much. Definitely not worth it in my experience. I try supporting local businesses but when they’re taking advantage of you it’s just beyond...
Read moreOur boat trailer lost a wheel on the 405 on a Saturday afternoon. Being unfamiliar with the area, we stumbled onto Lomita Trailer Supply and had AAA tow our trailer there. Martin helped us find the right parts - he was very knowledgeable about the different hubs and bearing sizes. He even loaned us the wrench we needed to do the repair right there in the back lot. And when he had a moment he popped out to make sure we got everything assembled properly. In short, he saved the day and our trip. Highly...
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