Longview Tech Pros — Attraction in Longview

I needed my screen replaced on my iPhone 13 Pro Max. I took it to a different repair business and I did not know, but they sold me a lower grade screen. Ever since they put it on, I had issues. Finally, Last Thursday, my screen went completely dark and never came back. I took it back to the same repair shop and I was told that it is because I did an iOS 18 update.

after talking with AT&T, Best Buy, and others in the area, actually recommended longview tech pros, and one other. I called longview tech pros and I explained what it happened. Kevin told me that it should not be a problem and it was probably a low quality screen that was put on. so my last Hope, was Longview tech pros. I brought it to them, and Tyler fixed it And he did confirm that the screen that was on there… A much thicker screen, A lesser quality screen. Interesting thing… I paid the same thing for a better screen at longview tech pros that I paid at the other place. my phone has been working, absolutely wonderfully. My battery is not being eaten up anymore either.

I highly recommend Kevin and Tyler at...

When I first moved to Longview from another state to look for a house to buy in the area after my husband died, I needed my iPad to search for houses online, but I couldn't power it on. So I searched on my phone for a reputable repair shop and saw Longview Tech Pro's had great reviews. They were right next to the UPS store where I had just set up my PO box so I could receive mail while I stayed in Airbnb's, so I visited their shop.

Tyler greeted me at the front desk and kindly welcomed me to the area. He took my contact information and assured me they would diagnose the problem quickly. The next day I received a call letting me know my charging port went rogue (a common issue). He said they would order the part and let me know as soon as it was fixed, and what the fair cost would be.

It was just a few days after walking in their door that I walked out with a perfectly repaired iPad. So then I had them replace the bulging battery on my old Android phone. Both fixed so quickly at fair prices!

Sincerely, Loyal...

Not enough good things to say - I'd taken my phone to Verizon, best buy, and two other cell phone repair shops here in town and they'd all told me variations of the same thing "...sorry I know its not what you want to hear but if we can't turn it on theres nothing we can do" I was urged by each place to take advantage of my insurance and warranty and that the data on the phone was a lost cause.

Kevin at TechPros was the first person I spoke to that was willing to open it up and take a look, and give me a plan of action - didn't make any promises but gave me the confidence that he actually knew what he was doing!

a couple of hours later and a relatively simple fix (take that, geek squad) I not only had my phone back, but the days worth of data that hadn't get uploaded to my cloud yet (and it was a big day!)

Can't recommend this shop enough, first good experience in a long time and I'm a happy camper - here's one of the memories I thought I'd lost for good!...