Century Sleep, Inc — Attraction in Los Angeles

My experience with Century Sleep Inc (Dr. Said Mostafavi) was disappointing on both medically and financially. I was charged a $100 copay upfront for a sleep study, then later billed an additional $40. After verifying my benefits with insurance, I learned I should have only owed $40 total, which meant I was overcharged by $100. Had I not caught the discrepancy myself, I would’ve unknowingly overpaid. When I contacted the billing department to resolve the issue, I was met with a dismissive and terrible attitude.

On top of that, the sleep study itself was mishandled. I was woken up at 5 AM, two hours earlier than scheduled, which compromised the accuracy of the results. Even my doctor expressed frustration about how this was handled.

Between the negligent billing and the lack of professionalism during the study, I can’t recommend this facility. I’ve filed a formal complaint and strongly advise others to double check their bills and advocate for themselves when using...

I’ve had an incredibly poor experience with this medical provider. It seems at every step that they have chosen to neglect providing adequate medical treatment and efficient services—they even had the gall to send me a questionnaire asking about how my service was after still not following up on my study with the results over a month later. I’m not usually one to leave reviews when I have a poor experience, but it’s quite frustrating to be concerned about a potential medical issue and not receive the care one would expect from a medical...

I recently completed a sleep study and the experience was fannnntastic! From the moment I walked in at 10pm there was a sense of calm. Special shout out to Kelly who is the night sleep study nurse and if I wasn't there to sleep I could have stayed up all night chatting with her. Such an absolute delight and she made me feel I was in the best of hands as I slept in an unusual place. The end results - I woke up refreshed with one of the best sleeps in awhile and great results! Very...