Greetings, Attached is the receipt of my purchase to emphasize truth to my claims of having dined-in at Tsujita LA Artisan Noodle. First off, I had horrible experience eating here and will not recommend you eat here. The noodles were cold. Initially, I dismissed this as the style of the noodles early on as I felt this place warranted my patience and understanding of the dish. However, I was wrong because then the broth was cold, which is an understatement to the reality that no heat at all radiated from this highly reviewed restaurant.
Most importantly, I failed to accept this reality of having a bad experience as I like to remain optimistic until the server, Saki, confused me and my partner's order, henceforth, destroying the last remaining shred of patience and our commitment to wanting to have a good time. We did not enjoy a peaceful and delicious meal. We were provided a completely different broth after asking for the same broth, which ruined our entire meal as the flavor was completely different from our initial order. At no point was it communicated and presented to us an option to pay more for the same broth prior to the servers mistake that ruined our meal. When presenting with the facts, the server did indeed state that it was a different broth. Our first was pork/fish based and the second provided was soley fish based to the point that you can actually smell fish. One confronted with the evidence the server realizing her mistake lied to us stating that what we initially ordered was exactly the same. It was not the same. A child could see the difference in color let alone the taste. We are not blind. In light of Saki's rhetoric and delivery of speech, we now felt profoundly offended. To top it off, she remained committed to ignore her mistake and force us to pay. We were not presented an opportunity of a new dish but, an additional cost as a reprimand to a mistake we did not make.
In sum, I have not felt such dissatisfaction from eating somewhere in my 25 years in Los Angeles that I felt appalled to continue the conversation with a server with no customer service skills. To her defense, closing time neared at the restaurant and I felt an urgency from the servers to want to leave. It being the end of the day I completely understand the feeling of dread of wanting to go home. However, this carelessness cost me and my partner our time, money, and energy that we can never reclaim. I am grateful for the privilege to having identified a future chain of restaurants I will never dine in ever again and recommend. It pains me to write this. The reality is that this review is well deserved and if possible no stars should be an option. Thank you for your time and would be more than delighted to look forward...
ย ย ย Read moreNestled in the heart of Los Angeles' bustling Sawtelle Japantown, Tsujitaโs flagship location is a ramen mecca that draws a devoted following. The space is intimate yet energetic, with a minimalist aesthetic that lets the food take center stage. Wooden tables and warm lighting create an inviting atmosphere, while the hum of slurping noodles and the rhythmic clatter of chopsticks against ceramic bowls underscore the restaurantโs reputation as a serious ramen destination. The air is thick with the intoxicating aroma of slow-simmered pork broth, promising an indulgent experience before the first bite is even taken.
*The main location is temporarily annexed across the street until its main location is renovated. It is very small with no outdoor cafe options for the moment so if you are jonzing for the food it might be more a wait comparitively speaking. Same quality of food however in my estimation.
I had the Silky Ramen Bowl, which is a study in textural finesse and flavor balance. The broth, a meticulously simmered tonkotsu base, earns its "silky" moniker with a rich yet impossibly smooth mouthfeel. Velvety, collagen-laced, and brimming with umami, it coats the palate without overwhelming it. The straight, slightly firm noodles are a perfect match, offering a springy resilience that holds up to the brothโs depth.
Toppings are deliberately restrained but impactful: buttery chashu pork(add on), its edges kissed with a subtle char; finely chopped scallions that lend a fresh, herbal lift; and a soft-boiled ajitama egg(add on), whose molten yolk adds a creamy, golden richness. Every spoonful is indulgence refinedโa bowl that doesnโt just comfort but captivates.
My wife seeking an alternative to ramen, the Salmon Rice Bowl offers a wholly different yet equally satisfying experience. A bed of warm, fluffy Japanese rice provides the perfect canvas for delicately flaked salmon, cooked to just the right point of tenderness. The fish is subtly smoky, its natural oils glistening atop the grains, melding with a light soy glaze that enhances its umami depth.
Crisp nori strips and a scattering of sesame seeds add complexity to both flavor and texture, while a touch of pickled ginger offers a bright, acidic counterpoint to the richness of the fish. Itโs a deceptively simple dishโhumble in presentation but deeply satisfying, showcasing Tsujitaโs ability to excel beyond their renowned ramen.
At the Sawtelle location, these two bowlsโone indulgent, the other comfortingโstand as testaments to Tsujitaโs mastery of Japanese flavors, drawing diners back time...
ย ย ย Read moreA disappointing experience. First the food was amazing as usual ( especially the tsukemen ) but the service today left an awkward/weird taste in my mouth.
I ordered a spicy chashu tsukemen and was given a ramen fairly quickly. I immediately start to eat and enjoy it, maybe 4 bites in, I realize itโs not the spicy version I had ordered and figured I was either misheard or it was entered incorrectly. I thought nothing of it until they brought out my actual order, turns out someone gave me someone elseโs order ( one in which I had already started to eat from ) . One waitress then said no worries you can have both and the extra one would be on the house for the mixup/mistake. Then about 30 seconds later another waitress proceeded to take away the incorrect tsukemen and I did not outwardly protest but felt awkward/confused. Aside from the conflicting follow up to the mistake, it was a waste to just toss a partially eaten tsukemen but I did not want to make things weird for everyone as it was kinda weird for me. I finished my meal somewhat in a weird mood. On one hand I did get my actual order, on the other hand I was told that I could enjoy both and immediately had that opportunity retracted by another. For mistakes like these , I think itโd be best for the staff just to cop one on the chin and just let the customer enjoy the mistake. Ramen isnโt cheap and if one is to pay nearly $30 ( definitely $30 or more after tipping ; which I still did) , I just left having less of a fulfilled feeling and rather one that just left a weird taste in my mouth. I used to come here weekly prior to the pandemic and hadnโt been here since then. Ultimately it wasnโt the experience Iโd hope it to be. I guess if management were to read this and take a suggestion, I really wouldnโt take away a dish that one has already started to eat, even if it was given by mistake. Still great tsukemen though, just a weird experience for what was supposed to be a nice treat to...
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