The staff at Extra Space Storage on 2800 W Pico Blvd. in Los Angeles exemplify the highest standards of professionalism in the industry. From the moment you walk through the door, you are greeted with a warm smile and a genuine willingness to assist you with your storage needs. Their professionalism shines through in every interaction, from answering questions to providing guidance on selecting the right storage unit size. Their dedication to customer service is truly commendable.
Patience is a virtue that the staff at Extra Space Storage on 2800 W Pico Blvd. embodies effortlessly. No question is too small, no concern is too insignificant for them to address with care and patience. They take the time to listen to your needs and concerns, ensuring that you feel heard and valued as a customer. Their patience in explaining the rental process and guiding you through every step sets them apart and makes the entire experience seamless and stress-free.
Diligence is a hallmark of the staff at Extra Space Storage on 2800 W Pico Blvd. Their commitment to ensuring the facility is well-maintained, secure, and accessible reflects their unwavering diligence. They go above and beyond to make sure that the storage units are clean, the security measures are top-notch, and the overall environment is welcoming. Their attention to detail and proactive approach to addressing any issues promptly demonstrate their dedication to providing a superior storage experience.
Kindness is at the heart of every interaction with the staff at Extra Space Storage on 2800 W Pico Blvd. Their genuine kindness and compassion make you feel like more than just a customer – you feel like a valued member of their storage community. Whether you are facing a challenging situation or simply need a friendly face to brighten your day, the staff is always there with a kind word and a helping hand. Their kindness creates a welcoming atmosphere that sets them apart and leaves a lasting impression on everyone who walks through...
Read moreSharleen was very helpful on our very stressful move. She picked up our call, was readily available the entire time, explained the entire process very well, and even helped us with something she didn’t have to. Thanks again!
Our storage unit that we reserved online was a unique one that required a supplied mobile staircase to access. It was about 2 stories high. The decreased height of our particular unit was 4’ tall. Our unit was a 5x6. We went with one of the lowest cost units since we’re broke lol
The bathroom within was very, very clean and stocked with good soap, etc. It seems to be climate controlled inside all of the storage units. The parking lot is relatively large for a downtown location. I was able to pretty easily park my Uhaul trailer attached to our compact BMW
Update: I met Alberto, who happily cut off our old padlock (lost key). Alberto was very personal and kind, which is much appreciated when the week has been hectic still. He even shared some of his best kept secrets of the local area. We look forward to bumping into him and...
Read moreI recently visited this storage space. I attend the church across the street and figured I would drop by since I am in desperate need of space in my garage. It was already late in the day and did not think they would be able to assist me in the time frame. I was greeted with a great smile by this young woman, I believe her name is Jackie. She was AMAZING…even stayed late to make sure all my questions were answered – and by the way…I know I can ask too many questions…lol. The area inside is clean, the exterior can be a bit intimidating due to all the men sleeping outside on the benches but once I was inside, I completely felt safe. The storage is well enough space for the items I need to store. The only downfall I would say is that the elevator is currently not working but what I was explained is that it’s something they are working on. I would definitely recommend this location – there is parking onsite which is great because Pico and Normandie are really hectic during rush hour. Definitely visit this place if you need to...
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