After my experience with Sabrina, I felt it was absolutely necessary to recognize and commend the outstanding level of service she provided. From the moment I was introduced to her, she exuded professionalism, warmth, and a clear dedication to making the process as smooth and stress-free as possible.
Sabrina was not only incredibly knowledgeable in her role, but also remarkably compassionate and patient. She took the time to explain every step of the process in a way that was easy to understand, without ever making me feel rushed or overwhelmed. What stood out the most was how she treated me like more than just a clientāshe treated me like a real person, with genuine care and concern for my comfort and peace of mind.
The entire experience, which could have been confusing or nerve-wracking, was instead seamless and even pleasantāall thanks to Sabrinaās thoughtful approach. Her calm demeanor, attention to detail, and willingness to go above and beyond did not go unnoticed. She anticipated questions before I even had to ask them and handled every interaction with a level of professionalism that is rare to find.
It's clear that Sabrina not only takes great pride in her work but also in ensuring her clients feel valued and supported. She made what could have been a complicated or stressful situation feel incredibly manageable and, dare I say, even easy.
If you are lucky enough to work with Sabrina, know that youāre in the very best hands. She truly is a gem in her field, and I cannot thank her enough for how effortless she made everything. Highly,...
Ā Ā Ā Read moreI recently had a BBL performed by Dr Rizvi and i am absolutely in love with my results and overall experience. The entire experience from the consultation to the recovery was beyond my expectations. The staff at West Empire Med Spa were extremely welcoming and helpful with any concerns or questions I had. The practice manager, Victoria, is truly phenomenal. She was able to assist me with any inquiries pre and post surgery, day or night. I had visited a few consultations before West Empire Med Spa, but chose to perform my surgery here because of Dr Rizviās knowledge, attention to detail and professionalism. I also felt extremely comfortable and at ease at this location compared to my previous visits with other doctors. I am exceptionally pleased with my results and my experience with West Empire Med Spa and would recommend them to anyone who was considering getting a procedure done. I will stay with this office and plan to come back in the future. I clearly canāt say enough good things about the staff and Dr. Rizvi. Donāt go anywhere else, this office is all youāll ever...
Ā Ā Ā Read moreWARNING - Do NOT go here! This was by far the worst experience Iāve ever had. They dilute their Botox! I notified the doctor and sent photos two weeks after the procedure showing the product never took effect. When I returned for a correction visit, they claimed I didnāt get enough units and charged me for more units. They injected the additional units and the same thing happened again. Results were ineffective as the product was diluted. The issue wasnāt corrected by getting more units. They were just making money on me by giving me more diluted product so I would have to keep coming in and paying more. Itās a scam. I showed the doctor pictures two weeks after the appointment again. They refused to correct it or refund me. Not only did I suffer through pain of injections twice but I had terrible results and received the most horrifying customer service I have ever experienced. Several friends who have been there complained of the same issue. Diluted Botox and terrible customer service. Iām writing this review so no one goes through what I...
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