Paper Source — Attraction in Louisville

I was so disappointed today. I had visited the Paper Source a few weeks ago where I made multiple purchases $$$$ Was so pleased to find this shop. Told my family and friends about it and even posted their page on my FB wall. At that time I had mentioned that I had an important, expensive gift placed inside of a beautiful, large hatbox ordered from etsy which was also part of the gift and needed to be wrapped elegantly. The girls in the shop said it would be a challenge to wrap but they would figure something out when I brought it in. This morning when I phoned the shop to enquire about bringing it in to wrap, the woman I spoke to simply could not be bothered and said she didn't think they could manage it. I have already purchased my card from Paper Source and planned to buy the tissue paper and ribbon there along with the $10.00 gift wrap fee. I explained that before discovering their shop I had already purchased gift wrap online which turned out to be a very large commercial size roll so that there would be plenty of paper to spare for trial and error. This seemed to further encourage the employee to turn down the job by saying the paper has to be purchased by our shop. Which I probably would have agreed to do to have the service. At this point, though I was quite frustrated with her attitude and told her so. I have gone online and in a few simple clicks found a tutorial on how to wrap large round boxes. It does take more work, time and effort, something I would have gladly paid more for than the standard fee with Paper Source. Sorry Paper Source, but today your customer service was quite poor and while your products are amazing, beautiful and unique I won't be gushing so much about the...

Per usual, it was a lovely experience! To be honest with you I'd say I've never had anything other than! I have to limit myself by only coming in about an hour before closing time, because otherwise I would be there for hours. There's just tons of things to see and look at and touch and read! If you're any sort of a crafter or someone who keeps a journal, then you're in the right place here. the prices are a little bit more expensive than going to one of the bigger chain stores but the quaintness and the customer service...

Super cute store filled with both quality stationery and a bunch of unique novelty items. This is a great spot for gift-shopping! It was my first time in and I spent a while wandering around. The employees kept checking in and making sure I was finding everything okay, offering me a basket, etc. They were very friendly! It seemed like they were genuinely happy to be there, and genuinely enthused about the products they have in stock. 11/10,...