Lotsa Pasta — Restaurant in Louisville

Special shout out to Lotsa Pasta for help with my elderly mother and a gift order she had placed. Yesterday (Friday before Xmas) I had to got to the store to pick up a gift card she had called and ordered a few days prior. The store was MOBBED with a line 20 people deep at both the deli and at the cash register. Even finding someone to help me figure out WHERE to go to pick up the card was a challenge. A very kind guy behind deli tried to track the card down but could not find it; he turned me over to a manager for the store who also patiently searched in vain for record of the card order. All while literally dozens of crazy shoppers and the staff were frantically milling around us. After realizing there was some mistake and the card could not be found, rather than make my mother (who is 94) call in again to re order it, they simply GAVE ME a 75$ card and wrote down the name/last four digits of card number and said 'they'd look again later'. . . meantime sent me on my way with the card for my mom. THAT is customer service. Its always been a high quality store in terms of product but I experienced first hand the high quality service in a very challenging moment...

Nice go to place for some of the hard to find deli meats. Prices are similar to other gourmet stores. I was elated to find the types of Chorizo Ive been looking for and canned escargo, which I havent found in KY. Their olive choices were reasonably priced and what a great selection. Coming from NYC, I still have yet to find a decent bakery for good bread. Their breads had a nice hard crust and was so far the best Ive had here. I didnt like the fact that the two lovely young girls behind the register where the bread was, were eating and touching their faces and hair. They did reassure me that they do not touch the food and did use a plastic bag to grab the bread. My chief complaint was the horrible, over priced six inch Italian sub I ordered. It was more of a "wish sandwhich". I wish they put some meat in it. The selection of meats and cheese were fresh and wonderful, unlike the tomatoes. Cut so thin they were spoiled. It was a very very thin sub, mostly bread and certainly not worth the $7.50 by any means. Overall, I do recommend you stop by and check them out. They do have...

When I came to Kentucky from NYC, I was worried that, as an Italian cook, I would have trouble finding my favorite ingredients - guanciale for carbonara, prosciutto from Parma, house made whole milk ricotta, high quality olives and olive oil, and of course cheese. I LOVE this place. The staff is incredibly helpful and friendly, the selection of hard to find ingredients is excellent, and I really can't say enough about the quality. Lotsa Pasta, specifically, is one of the reasons Kentucky was on my list of cities to consider when leaving NYC. I'm so glad they exist. If you are into Italian cooking, or looking for a fun gift for someone who is, this is the place. I highly recommend the pecorino with saffron and peppercorn for carbonara, too (along with parmigiano and egg yolks I mean). Ugh and don't get me started on their cheese case.... Just excellent. And they serve sandwiches, too! They also have housemade pasta dough, pizza dough, Italian ice, everything you need for dinner if cooking from scratch isn't your thing. I really can't recommend this place...