Q Sauna & Spa — Attraction in Lynnwood

I really wanted to like this place because I was in need of a relaxing massage. I pretty much only ever spend time on a review if it is going to be positive, but this feels like a disservice to anyone thinking they're coming for a massage, who'd end up being sorely disappointed.

My boyfriend booked a couples massage for my birthday. Upon check-in, we were each given our own locker keys and spa clothing (tshirt and shorts). We weren't given a tour, or told if we could walk around to use any of the additional rooms, so after changing, we decided to look at the different types of rooms on our own before making our way to the massage area. The facility was very clean and seemingly peaceful.

We headed to the massage therapy area where they had us fill out the typical form listing any areas of interest, things to note, desired pressure. Why they have you do this I'm not sure because they didn't even look at these before starting the massage. I'd listed having a massive bruise on the front of my leg to avoid and she rubbed over this multiple times towards the end without giving me a chance to even try course correcting.

For the first 10-15 minutes or so, the masseuse pressed on my back, neck, and legs in a very rough manner in addition to having the sheet/towels still over me, which were extremely scratchy. At first I thought, this was to maybe loosen me up, but after a while, I noticed there wasn't much change. She then rolled the sheet down to expose my back and pulled out the oil, and the thought that the "relaxing time" would start was very short lived. Once she started massaging, I immediately knew that the Swedish couples massage we'd booked, wasn't going to be that. This was nothing short of being aggressively (wo)manhandled. I was essentially being vigorously poked and had a stabbing elbow go over my bones more than my muscles.

Hoping my boyfriend was at least having a better time than I was, I gritted my teeth and was counting down the minutes through whatever experience this was. Unfortunately, the entire massage was very rough with fast, and painful movements. There were a handful of times I could hear her burp as she was directly over top of me, as well as the same coming from his masseuse just 2 ft away as the "couples room" was about the size of a large supply closet with two tables crammed in there.

When we were motioned to turn over in the last 10 mins or so, I shot him a look that basically said "help me". Once she got to my head, she used a towel under my neck to jerk me around in a very rough way as if I were getting the worst adjustment of my life. Then proceeded to quite literally push my face side to side with such force that I thought my neck would crack. The head rub was just as brutal, basically just violently poking into my head, which resulted in a headache.

I've gotten Swedish massages with firm pressure before, and this was just not it. Unfortunately, what we had was very different from anything I'd ever experienced. We were then rushed out at the end and handed envelopes with their names on them to give them their tips.

Also, their Couples Escape Suite Experience description is very misleading. It says, "Enjoy a special moment together while enjoying a Swedish or Acupressure massage in the same room with the therapist who will be customized to each individual's needs." Nothing was customized or even asked as they don't speak english.

My boyfriend tried speaking with the front desk, who we assume was the manager and explained the various reasons why we were disappointed with the experience, and she essentially told us there was nothing they would do because we didn't say anything in the first 10 minutes, which would have been fruitless as again, neither person spoke any English.

My experience at Q Sauna & Spa was far from enjoyable. I'm sure their other services like the body scrub and spa rooms with a day pass are more worth the cost. But if you're looking for a relaxing and soothing massage, I would recommend going pretty much...

This jimjilbang is one of few in the King County area and the only jimjilbang that has a men's bath.

The restaurant space was okay. It had good variety and it seemed to have guests who just wanted to eat there as well as spa goers.

The women's bath was OK - the showering areas were tended to, and the sauna and steam rooms were fine. I didn't use the scrub or massage package, so I have no rating for those private areas. The baths could be more hot and more cold for the hot and cold bath, respectively.

The upsetting thing is guest behavior - there is a lack of manners for other guests and the bathhouse. I saw one person not wash themselves in the shower and enter the baths, and all the non-asian guests at the time I was there didn't tie up their hair when in the bath. I'm assuming this is pretty normal since I kept getting hair stuck to my body while I bathed. Proper etiquette is to pull the hair up so it's not swishing around in the water. Also, since the water seems to be chlorinated, it's healthier for your own hair to tie it up.

In the clothed coed space, most of the spa rooms were tended to - albeit show age. But, the snow room had clumps of hair on the bench. Staff should be checking these rooms regularly for cleaning OR guests shouldn't be rude and gross.

This was just my experience as a female, but after reading what the male experience is like - a Korean spa, a space that is meant to be safe has been co-opted by Men to be a cruising ground and a place for public masturbation? The audacity to ruin a space tied deeply in asian culture that is meant to be for relaxation and safety in a very vulnerable setting to be sexual...Disgusting, and it's disheartening that staff doesn't seem to want to enforce these acts for the core fact that they are sexual offenses and crimes and that other guests do not consent to witnessing these acts or having their peace interrupted.

Going forward, I will actively be avoiding this place and warning male friends that this is not a relaxing nor safe space. I hope another jimjilbang opens for men that actually prioritizes peace and relaxation.

It may be helpful for staff to ask guests if it is their first time at Q and to follow up with a run down of etiquette or a brief tour for guests if it is their first time. This would help with any cultural barriers and allow staff to communicate expectations while doing a brief sweep of the spaces for cleanliness and behavior of...

I am deeply disappointed. I do not normally spend money on myself but wanted to also take my daughter for a mother/daughter 'spa' day with a massage. Did I mention it was over $200.00.

First, let me start with the lady in the scrub room - again, never been here so I was trying to ask about the scrub service. I think she was irritated and spoke to me in some foreign language I didn't understand.

Let's move on to the actual massage. I don't know I would even classify it as one. I guess they just don't close doors when you're in for a massage, so much noise from the lady going in and out of the room, it was also hot in there (I noticed after there was a fan in there but pointed to the wall).

I've never wanted sixty minutes to be up so quickly. The noise, the other person who came in the room to talk to her in whatever language was so distracting I could not relax at all - there's more. At one point she rearranged the location of the table in the room so I'm there just standing. If my daughter wasn't also getting a massage, I would have just left. We both should have left.

Why do they want us to fill out a form - she didn't even look at it, I felt like it was a sprint as she was rushing and unprepared, definitely not professional. Why have relaxing music on if you can't hear it due to the noise, coughing, hot room, another lady who came to chat with her, her going in and out to grab supplies, the loud feet clogging in and out - you name it - it was the worst I am hoping she 'accidentally' rubbed my private area!!!!!!!!!!!!!!!!!!!!!!!!!! Let's not even get into that. I am quite disgusted.

It takes quite a lot to go wrong for me to write a review. I would give this a negative star if I could. I have some pretty bad ongoing headaches and thought this would help. My head is even worse now as this was a disappointing, stressful environment and experience. Did I mention I purposely had my hair high up in a ponytail and she still pulled on my hair while she was doing my neck/shoulders? I mean, really? A much wasted $220.00, hours of time, and a mother/daughter time that should have been a great experience for both turned to wishing I had never gone there, ever.

As we were driving away my daughter wanted to go in and talk to them, get a refund, whatever, but I was so mortified I just wanted to get as far away...