The Brass Grasshopper — Attraction in Matthews

I sent an email to this business asking if they might be interested in purchasing some antique china that was owned by my mother. I provided them with all the information they needed to allow them to let me know if the set was worth anything and if they would like to look at them. I did not receive a response for almost 3 weeks, long after others had responded. When I informed them, that I do not do business with people who take so long to respond, I was informed by a person named Katie that my business was a "courtesy as time allowed." This was a very poor response as customers should not be viewed this way. Fortunately, my time allowed the courtesy of providing a one star review for this place to inform them of how this business views their customers. I hope they appreciate the time I took for this courtesy as it was a timely response to their poor service.

Edit Based On Business Response I don't think the business owners understand the concept of customers. I have spent years doing customer service and I understand that customers are those that contact you through whatever means you present yourself: storefront, phone, email, website, or other. Even if I do not buy from your business, the way in which you market yourselves is very important. In this situation, I sent an email with all the necessary information to the owner of an antique store complete with brand name of china and style number and even stated the general condition of the merchandise. I never received any offer and definitely not $50 as this owner claims. After not hearing from two weeks, I moved on. When I received their email back and responded, the best thing they could have done was simply done was apologize. Instead, they chose to double-down on a crappy business practice. They didn't have time for me or my china that may not have meant a lot to them but it had sentimental value to me as they were precious to my mother and maybe that is a lesson for them learned. It is also interesting to me that they suddenly found time to respond my review. I guess I...

This little gem is awesome. Everything is organized by vendor. The owner supports not only local business but people with disabilities trying to make some money. I was present during a transaction between vendor and owner and was impressed. Prices from vendors are based on them, not the owner. So if you don't like the price and vendor isn't willing to adjust just move along.

This place is also larger than it seems from the front. There is an area in back where you walk through a doorway and there is even more stuff. If you have small children there is glass and other items throughout. You can fit a stroller or similar in and it would be wise to contain any children who are adventurous or like to grab items (don't know better). I brought my 8yo (has autism) and did have to watch closely. My 20yo has autism as well, but he is calmer and enjoyed browsing the store. Both enjoy antique shopping and finding unique/obscure items. The record and comic selections...

Prices are really high. It's nice to browse, but you really have to search through a lot in a fairly small place, and watch the prices. Some of the items are way overpriced and others are fair. I don't recommend bringing smaller children in because there are a lot of breakable items. They have a large selection of music and comics, but again, you have to really search and watch prices. Some of the prices just aren't worth it (as in, hundreds for an album or comic book). Sometimes the condition doesn't match pricing either.

Keep in mind, there are vendors that set their own prices so I don't judge the store staff themselves for pricing. Some of the vendors prices are...