Mesa TV & Appliance — Attraction in Mesa

They take their online advertising right out of a car dealership's playbook. You have to physically call for a price (I assume because the prices are SO LOW they will get in trouble for posting them publicly!). It was after 11pm, so my only option was the online contact form, which I used despite having to enter first name, last name, phone #, and email (no anonymous price checks!). In my email I asked for the total price on a specific refrigerator. This was on 11/27/17, and I received an immediate email response stating "an associate will follow up with you as soon as possible." I never heard back, so I bought from Sears.

To be fair, I didn't put my real phone # in the contact form (it's none of their business), but they clearly had my email and never even attempted to reach out. Maybe some people like the nostalgia of having to place a call or provide personal information to obtain appliance prices, but I'll stick with sites that simply list their prices online. I don't have the patience to deal with car salesmen when I only need a refrigerator.

*Update -- in response to your comment, it was after 11 pm, so I couldn't "call for the best price." Instead, I clicked on "request a quote." Nobody responded with my quote. If calling in is the only way to get a price, you should remove the "request a quote" button. As to your refusal to post prices online, now I understand -- Best Buy, Lowe's, and Home Depot are constantly scanning the Mesa TV & Appliance website so they can...

BUYER BEWARE!!! This place is unprofessional. 4-11 I purchased a dryer. I purchased this item online and paid for it online. A day later I reach out to the store to schedule delivery. I was told the earliest they can come 4-16. I scheduled delivery for 4-18 due to my work schedule. 4-18 and I realize I have not been contacted by the store with my delivery time. I call the store 4-18 at 9am and Im told I was never scheduled for delivery by my salesman (Matt). He claims he was never told my item was paid for. Remember I purchased the item directly from the website. How can I purchase the item without submitting payment. He apologizes for the mix up. Understandable. We reschedule delivery for 4-21. I receive a message from the store that my time slot is from 1pm to 3pm. I inform my employer I need to leave to receive my delivery. On 4-21 at 11am I am receiving calls from Mesa TV & Appliance claiming they are at my home trying to deliver. Unacceptable. I leave work they install the dryer. The delivery guy indicates the dryer is scratched up and it is NOT brand new. He asks if I wish to return it. I decline. He installs the dryer. Says he will have (Matt) call me to issue a discount for the scratches. Still haven't heard from (Matt) as of today 4-26. Just beware. I will never purchase another item from...

My boyfriend Dave went to 3 different places looking for a dishwasher. Out of the 3, one Sales Rep guided him toward a Kitchen-Aide. The price was a little high when she added, delivery, install and removal of the old appliance. He walked out came home. I turned on my laptop, GOOGLED, Appliance Stores near me. Mesa TV & Appliance first popped up. We checked out the website, saw exactly what we were looking for. We placed a call, asked a few questions, and ordered the dishwasher. Jordan provided us with the costs, of installation, removal of previous appliance and the hoses that were needed. He also stated that he could get us delivery next day after looking at their schedule. We received a phone call the following morning and we were told that delivery would take place between 3-5 pm. Delivery was received prior to 5pm with 2 guys who came in removed the old appliance, installed the new disherwasher and checked to make sure everything worked. Both gentleman had masks, very cordial and made sure they answered any questions we may have had. Thank you Mesa TV and Appliance, we loved doing business with you. If we need another appliance, we wil be coming back. Thank you for being a small business. YOU made the...