Leonardo Jewelers — Attraction in Metuchen

Exceptional Service at Leonardo Jewelers - The Best Authorized Rolex Dealer

I recently had the pleasure of visiting Leonardo Jewelers, an Authorized Rolex Dealer, and I was thoroughly impressed by the level of service and expertise provided by their team.

To my pleasant surprise, I received a call from the store that the Rolex watch I had been eagerly waiting for was now available, even though I had expected a very long wait.

Once I arrived at the store, I was greeted by the knowledgeable and attentive sales associates, Rosy and Chris. Rosy took the time to meticulously explain every detail of the watch, walking me through the features, functions, and warranty information. Her patience and thoroughness ensured I had a complete understanding of the timepiece.

Chris was equally impressive, expertly sizing the watch to fit my wrist perfectly. His polite and pleasant demeanor made the entire experience truly memorable.

In my experience with other Authorized Rolex Dealers, Leonardo Jewelers stands head and shoulders above the rest. Rosy and Chris truly exemplify the highest level of customer service and product expertise. I would wholeheartedly recommend them to anyone in the market for a Rolex or other luxury timepiece.

In addition to their impressive selection of watches, Leonardo Jewelers also carries a vast array of fine jewelry, including custom-made pieces. This breadth of offerings makes them a one-stop destination for all your luxury shopping needs.

If you're seeking an exceptional experience when purchasing a luxury watch or jewelry, I urge you to visit Leonardo Jewelers. Rosy and Chris' unparalleled service and knowledge make them the premier Authorized...

I have nothing but kind words for all of the staff at Leonardo Jewelers, Judi has been exceptional in helping me pick out several pieces that I love and will continue to cherish for many years to come, and is working with me to help get a very special timepiece for an upcoming milestone. That being said, I am over the moon (pun intended) with my latest purchase, the omega speedmaster. Everyone at Leonardo jewelers is happy to help without putting any pressure on you. They are all very knowledgeable and you can tell they love what they do. With the excellent customer service and comfortable environment that makes for a great experience anytime you go they have found themselves a customer for life!

Update: I cannot thank Judi enough. She, as well as Kris, Vivian, Chris, and everyone there really outdid themselves this time, giving realistic expectations and making my dreams come true in getting my first Rolex just in time for a big milestone! On a very busy day Judi presented to me a dream piece, Kris happily sized it for me as well as made a repair on another timepiece of mine in no time at all and Chris showed me how to use the complications on this specific piece without rushing me or anybody else in the store, I don’t know how they do it. Everyone at Leonardo Jewelers really goes out of their way to make you feel welcome and like family from the moment you walk in the door regardless of what you may be there for, exemplary...

I would not recommend this store for Rolex buyers. I walked into this AD looking to buy a Rolex, met with one of their owners and had really good conversation with him, he took my information（he never put my information in the system as later nobody never find it in the system) and the model that I requested, told me that he will get me the watch soon. I kept in contact with him once a while and visited their store in another location as well. Each time I met him he told me he was keeping an eye on me and in a few weeks I’ll get the watch. However he always offer me watches in other different brands or the rolex model that I never requested, and their staff ask me why not buy some jewelry for my family, why not clean jewelry here for them. It’s been years, I still haven’t get the watch that I requested. Now I know this family owned business just use the popularity of Rolex for their own business trying to do other watch brand business and their jewelry business, they are not selling Rolex to the real watch lovers. Rolex is closing many stores in the US, they should consider Leonardo jewelers next.

One more data point, one of my local friend put a request for a normal Dayjust, after a year he haven't got the watch yet.

Update: Seems like Rolex is listening to clients and have closed the dealership at Red Bank, let's see what happens here. BTW, I still never hear anything from...