ALDI — Attraction in Miami Gardens

I lost my wallet last Monday, the next day I went to this Aldi because it had been the last place where I had used it, the first thing I did was ask a Mr. Alberto who collects the shopping carts, this kind man remembered that he had found the wallet, he even remembered the photo of my driver's license that was in it, he told me that he gave it to a supervisor (Dianelys) and that she took it to management and left it there. Hopeful, I went in search of the Manager accompanied by Mr. Alberto. When Mr. Omar (Manager) came out of his office to assist us, we told him everything that happened. It was then that Mr. Omar entered the office again and supposedly checked the lost and found area. , he comes out and tells me that he is not there, I ask him to ask his colleagues and check the cameras but he tells me that the cameras are all broken but that if I want I can return on Friday I returned on Friday and Mr. Omar (Manager), clearly upset in a rude tone, told me that he had checked the cameras and that there was nothing and that he had little time to continue assisting me, I told him that I would escalate this and he responded. I don't care, do what you want to do My wallet had cash, debit and credit cards, my driver's...

This is my nearest Aldi which means i do come at least twice a week , came in today Sunday 26th there was no shopping cart available outside and there was s few inside next to the registers even empty registers with no cashiers and a like 4 next to the last cashier with a few leftover products i ask really nicely to one of the Girls which i think was the manager , shift or something someone that can tell that she has see me there as a regular customer (glasses highlight, ) if i could borrow one of the cart that there was none outside and she not even try to help just told me that those next to the register were for the cashiers and she couldn’t move those ( empty registers with no cashiers ) that i had to chase some outside on the parking lot which i already told her that there was none , it was so so disappointing and was willing to leave so bad but honestly was already there, did all my groceries carring a pastic Heavy bag and i honestly expected all that time i was here for her to show up at some point with an empty cart to SHOW some CUSTOMER SERVICE and that never happened ! Very...

I have lived in the Miami Gardens area for 30 plus years and have never experienced such blatant discrimination in my life. Upon ending my shopping experience I head over to the cashier line and as usual the line was long with grumbling customers. I saw a cashier near one of the closed registers who appeared to be opening a new lane. I asked the cashier “are you opening a new lane “ she smiled and replied “no”. As I walked away she announced in Spanish that the lane was opening. I watched everyone from the long line rush over to the lane I just asked about. I then asked why did you say you weren’t opening this lane? She smiled a condescending smile and shrugged her shoulders. Disgusting and...