Today was my first time there and I wasn't too impressed. One girl said hi when I walked in but didn't offer any assistance. The light skinned girl was very helpful to me. She pretty much was the best part of my whole experience. I wish I'd gotten her name.
After that I went to the locker room. Soon after a women cleaner entered. It seemed that she needed to restock on toilet paper and other items in there. She came in multiple times. I didn't mind at first but she became invasive after a while. If a male cleaner entered the women's locker room as this woman did, it certainly would be an issue, so let's practice equality here!
Afterwards I entered the shower and there was some debris on the floor but nothing to complain about. The shower was available and I was happy about that because the reviews mentioned that during peak hours this can be an issue. The shower was good but the water doesn't get hot enough for me. If there's no steam then it's not hot. This is especially important after an intense workout.
After I finished showering the woman entered again. This time cleaning all around me. I feel uncomfortable but it's her job so I let it go. But, then she came to me and asked me if I had showered. I figured she asked that question because she wanted to clean the showers and wanted to know if I needed to use it. But, No! She then told me to not leave paper and items in the shower. I firmly told her that "I don't know what you're talking about! Bye Now!" She left. My issue here is that she came into the locker room multiple times and never noticed that the shower had debris in it. Also, if she'd cleaned thoroughly the first time she wouldn't have to come back multiple times. I was going to go workout but that put a negative feeling in me so I didn't want to stay, also I needed to get a lock for the lockers.
I left unnoticed and no one said anything positive to me like "I hope you enjoyed it, hope to see you again!"
I have a month-long trail so I'll continue to come. But, if most days are like today I will NOT be staying afterwards.
I'm already looking at other gyms.
BTW I came in at 9:30 am. Everything should have been cleaned and shocked already seeing the gym had recently just opened for the day.
Pretty Bad...
Read moreI lived in wynwood for a month and decided to get a lime card at this location. Little did I know, their promotional deal was no promotional deal at all. I’m posting this review to prevent others from wasting their time and money due to this gym’s lack of transparency and accountability. When I signed up, I asked every question imaginable in order to plan ahead as far as budgeting goes. 2 weeks in, I saw a pending charge for $22.50 and that was a holding fee for my first month’s payment. I went into this location to speak to the regional manager and he proceeded to state the gym’s terms and conditions like a robot instead of valuing my needs as a paying customer. Then he began asking me personal questions about relocating as though they held some relevance. I knew there’d be a cancellation fee if I decided to go that route. I was prepared for that because I prompted the sales rep to answer those questions in advance. I didn’t know you end up getting charged the $22.50 if you cancel in time. All technicalites aside though, you’d think the regional manager would have the power to override such a small sum of money. Instead he began to state the gym’s policies(I have no problems following rules if they are clear). This gym is far from that though and the promotional deal is the equivalent of a get rich quick scheme as far as ethics are concerned. If you’re looking for a gym that’s comparable and makes their terms and conditions clear, go to fight club or to innerride. I’m a fitness enthusiast who has been working out for 25 years, so I’ve been around the block and then some. If your terms and conditions are so unclear that even you can’t restate them, they’re worth revising. Gary poppins, you are one lousy regional manager and I hope they find someone more self generated to replace you. You did what any sales rep could do instead of trying to make right by your customer and I hold you completely accountable. Not only have you failed me as a perspective buyer, you’re failing yourself by posing to be a powerful entity. I think theatre would suit you much better. If you’re ever on stage, let me know. I’ll throw fake flowers at you that are the equiviocal of your pretentious...
Read moreI am writing to formally express my deep concern and dissatisfaction regarding the repeated and unresolved issues with the air conditioning system at your 79th Street YouFit facility.
For the past six months, the gym has consistently been without functioning air conditioning for days at a time. This is not an occasional inconvenience — it has become a chronic problem that impacts every paying member who expects a safe, comfortable environment to exercise. Frankly, this is unacceptable for a fitness facility in Miami, Florida, where high heat and humidity are daily realities, not seasonal exceptions.
As you know, proper climate control in a gym is not a luxury — it is a health and safety requirement. Exercising in such extreme indoor heat increases the risk of dehydration, heat exhaustion, and even heat stroke. It also creates an unpleasant and unhygienic environment that discourages members from using the gym they pay for. Your staff has kindly acknowledged the issue multiple times, but the problem persists without any permanent solution or clear communication as to when or how this will be resolved.
I find it highly concerning that this has dragged on for so long with no apparent urgency from management to fix it properly. As a paying member, I expect — and deserve — a safe, functional facility where basic amenities like air conditioning are consistently operational.
I urge you to address this matter immediately and provide members with a clear update on how and when this problem will be permanently resolved. Continued neglect of this issue may leave members with no choice but to seek alternative gyms that prioritize member safety and comfort.
Thank you for your prompt attention to this serious...
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