Green Valley Farms Market & Creamery — Attraction in Milford Township

I've been going here for many years. We go back and forth between the farm in NJ and here. This is sadly the last time we'll go to the farm stand. We still love the farm itself!! This is probably the third time we've taken the long trip down there just to find they're out of almost everything. (The last time their refrigerators were broken and they sold us melted then refrozen ice cream, and not the flavor we went for). Three strikes and I'm done. I asked for chopped/ground meat/beef and the girl didn't know what that was. I keep trying to catch when they have a specific ice cream flavor (chocolate raspberry truffle) that they only send there and not the farm. Unfortunately the girl didn't know it was specific to their place only and directed us to the farm. I also asked about the quality of some of the produce and said it was mushy and seemed freezer burned, asked if it was frozen and was directed to a sign for which is local and only those were farm fresh. On the sign of what was in season, they didn't have much of what was on the list anyway. I kept trying to ask questions but unfortunately the poor kids behind the counter froze up and didn't have any answers. I apologized for asking so many questions and let them know we drove an hour and that I just didn't expect any of this, said thank you. Next time I will just go to ShopRite for fresher veggies and they'll have chopped meat., unfortunately my favorite ice cream will be missed. But again, I haven't been able to get it the last three times we went anyway Update: we tried using the veggies etc we purchased and as soon as we cut them up we realized they were starting to rot inside. Even tasted a piece and instantly spit it out. Took every single thing we bought yesterday and threw it all in the garbage. We have pictures, which aren't loading for some reason. Please be careful when...

Their yogurt USED to be the best in the US -- now they appear to SOUR EARLY, BEFORE DUE DATES and I FOUND MOLD in the new batch -- possibly has something to do with their NEW PACKAGING?

I let this go a couple of times feeling it was a fluke. But, after several sour yogurt-containers, from various locations, I tried to call them to talk about it. Instead of listening to my customer experience they disconnected the call. Its very difficult to even get through to consumer relations. They don't answer the phone.

Guess Ill have to file a complaint with the Better Business Bureau since they refuse to even hear the complaint in this case. I was trying to give them a chance to remedy the damage.

Consumers need to be heard. It is our food, health and hard earned money on the line. I do not appreciate this tactic -- and find it particularly hypocritical for so called GREEN COMPANIES LIKE GREEN VALLEY! - WHAT A DISAPPOINTMENT. THIS COMPANY USED TO BE...

I called ahead before making an hour-long trip to confirm an item was in stock. I specifically clarified that I only wanted to come if it was available, and the staff member on the phone assured me it was.

When I arrived, I was told the item hadn’t been in stock for two weeks. Instead of apologizing or looking into why I was misinformed, the employee at the front, said she didn’t know who I spoke with, and told me to check with the farm next time. She continued giving unhelpful suggestions instead of addressing the issue or admitting that i should not have been misinformed.

It’s very disappointing to waste so much time and travel because of misinformation, and even more frustrating when staff show little accountability or...