Karlene Lindsay Designs — Attraction in Milford

This store is just okay. It’s not this amazing boutique that most people claim it is. I went in the store and was greeted by a “nice” woman who told me and my friend that everything was hand-made, which I thought was nice. I picked out this beautiful blue dress. It was extremely pricey, but I needed something for my cousin’s wedding. I tried it on and it wasn’t too great of a fit. I apologized to the owner, handing her back the dress. She rolled her eyes and muttered “thanks.” I was taken aback as that was extremely rude for a store owner. As I was now uncomfortable, I told her to have a good day, and she just shot me a dirty look. The owner needs to learn not to throw a fit when people don’t buy her dresses. I would not recommend visiting this establishment, as the environment is not...

Initially the Owner didn’t speak to my Husband and I when we entered into the store, and she gave us an attitude when we asked questions. I was pretty forward with my distaste for her attitude and continued shopping. I began interacting with the owners child who was also in the store, and she became very nice to us after that which changed the whole experience. She became more attentive to our needs, and was very accommodating. She even makes the dresses herself. Ultimately we bought this beautiful dress for a very reasonable price. All in all, I...

I ordered a dress from this shop two years ago and had a satisfactory experience, which is why I felt confident recommending it to a family member for her prom dress. Unfortunately, when she visited today, the owner was extremely rude and unwelcoming. For a business charging over $2,000 for a prom dress, the lack of professionalism and poor customer service is disappointing. I truly hope the owner takes this feedback seriously and works on improving both customer service and overall...