Mother Earth Gardens — Attraction in Minneapolis

Have shopped here several times now. This place has never felt very welcoming.

We are new gardeners, and find coming to the shop pretty overwhelming. We hoped to get some questions addressed through the store staff, but we found ourselves almost never given an opportunity.

All the times we had come in, we wandered pretty aimlessly waiting for a staff member to be available to ask for help. Many times, they are either avoiding eye contact with myself and my spouse or asking every other customer if they need help. There was just one instance of where we did get help from the staff, which is why I am giving it the rating it's getting as that particular service was helpful.

I'm of the belief we are generally dismissed because we don't fall into the demographic of the majority of their customers. We ended up finally giving up on trying to shop here and went to a gardening shop in New Brighton. Service there was vastly more helpful...

Mother earth gardens is a small but well stocked community garden center. It’s obvious that it’s products are well-suited for an urban setting. As such you won’t find large trees and shrubs, but they have a solid selection of fruit and other trees well-suited to urban spaces. The two gems of this garden center are there a terrific selection of herbs and vegetables, which include unusual varieties. Why go to the trouble of growing a vegetable that is easy to get at a farmers market or in a grocery store? Mother Earth Gardens makes it easy to grow something out of the ordinary. The second gem is their large selection of Minnesota native plants, which is dear to my heart, and I love the fact there is a reliable source of these plants so near to my house. I confess I’ve never been inside the store, but it looks like they have great decorations for the home and garden, and...

I really like this stores products, however the "customer service" is much to be desired. I have spent lots of money at this store, however I have been in the store twice recently, one time in Sept., and than 10/10/18 next time. No customer service. First time a sales associate was on the phone the whole time I was in the store. Didn't acknowledge me, second time no sales associate was in the store or outside. Hum not good. I am only writing this review because I happen to talk with one of the owners in September and she was very helpful and listened to my verbiage on the handling of me as a customer when I came in to buy some hanging plants, that I wanted to create myself, and with her help, we created two awesome hanging plants. Best of luck with keeping customers, as without good sales associates you are loosing business. I have...