I went in to rent a new gas range. I got there at 11:00 on Saturday and when we were doing our paperwork I asked when we could get it. The fella behind the counter said âbetween 2:00 and 5:00 todayâ. That was great. I sat at home till 4:15 then I called and the Mgr told me that they were just waiting for the driver to get back and he would send it right out. It is now 7:30 I gave up 2 hours ago and it being Saturday I know it isnât coming tomorrow so my Fatherâs Day homemade dinner is not going to happen. They lied to me twice in one day and they had my wife fill out a positive review while we were still there and gave us 3 free weeks rent. This place sucks, the staff sucks, and they lie. Do not rent from The Monroe store. Also the positive reviews are written...
   Read moreSimply stated the friendliest staff in the business! I enjoy the great small talk and unbelievable service I get every month. I have been a customer of other rental places in the past and after working with these guys there is no other option in my opinion. Rich is phenomenal and along with Derek and Mary make you feel important. Ever call or visit. Bottom line if you need to rent to own don't even bother shopping around. These guys are the...
   Read moreFirst can't prove it but a month after I got the couches I got bed bugs kinda weird had to throw away everything plus still have to paid orkin now harnessing phone calls from them 3 4 times a day either stop calling or replace all the stuff I have to replace had to throw away couches u guys probably wanted them back but I don't want anyone to go...
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