Alyssa's Eyelash — Attraction in Montclair

I came here about 2 weeks ago. And it has been the biggest regret of my life. I called and asked if they made appointments and they told me no to just walk in. So I walk in they sat me down very fast. I told her I wanted an eyelash lift she told me 40$ I agreed since I always pay 65. She place the barriers on my eyelashes and put the solution. (Everytime I get a lift they leave the solution on for 15 mins come back and re do another solution for 15 mins) as she was putting the first application a customer walked in and wanted extension she said okay sit down. So she leaves me in the chair with the first application till she is done putting the extensions on the other customer which was from 30 mins to 45. I dont know exact time because we can't check our phone do to our eyes being barrier. Then she finally comes back and puts a second application and leaves me and does another set of extension to another customer. Another 30-45 mins. She comes back and takes the solution off and my eyelashes are crumbled and she tells me uhh they are very curly....okay I didnt want curly I wanted a lift. I knew it wasnt right because I always get lift and that is not how they look. So I tell her I'm paying with my card and she tells me cash is better. But I payed with my card anyways she charged me 35 plus 2 dollars for using card. When I seen the receipt that she had only charge me 35 I immediately knew she knew she hadn't done a good job. I went home and seen my eyelashes good and realize she had burn them since she left the solution on for 1 hour and half. Instead of 30 mins. I gave it a couple days to see if it will get better and there not. The tips of my eyelashes are bent my eyelashes have fallen off. I did call back and told her she burn them and she told me to go in. But I live in highland so for me to drive back to Montclair and most likely wont refund my money why even try. Now I have to wait till my eyelashes grow out again. She even burn my bottom ones because the barrier got stuck on the bottom eyelashes. I attached a receipt just incase they say I never went there. UPDATE: 04/18/19 SHE REPLIED TO MY REVIEW SAYING SHE RETURN MY MONEY. BUT NEVER DID I RECEIVE ANYTHING. THIS DISSAPOINTS ME. LIKE THEY LIE SO THEY CAN MAYBE NOT LOOK SO BAD FOR THEIR MISTAKE? IM VERY...

Had an appointment at 3pm. Was greeted by one of the lash workers that had an available seat and was asked to sit down. She asked what type of lash extension I wanted. Informed her max mink volume $150. I have done my lashes there before and knew it takes about 1-1hr 20 minutes tops but my husband wanted to hear it so I asked her and she stated 1hr15min the most. She began to start the lash extensions about 44-50 minutes into the work I hear her talking to her coworker which came over and started taking over my lash technicians work on me. Meanwhile I can’t open my eyes, I have no idea what’s going on. No one is communicating with me about what happened other than over hearing the original lash technician tell the new tech that I wanted Max mink Volume and not long. I thought maybe she had to use the bathroom but she never came back. I heard nothing else but felt as if the new technician was removing what was already there and adding a new set. By the time I was done which was 5pm… 2 hours later! My lashes weren’t Max Mink Volume, they look hybrid and no volume WHAT SO EVER. I expressed this to the tech and she said “it’s okay I have time to add more volume if you like”. After being there for 2 hours I wasn’t going to be put through anymore nonsense. They used to be a good place 5 years ago, sad to say I know why now Alyssa’s Eyelash wasn’t as busy as they used to be. Waste of time and money for sure! BTW she ended up...

I went there on Saturday July 30, I got my lashes done with Michelle . I asked for full lashes and long length . I got short length and not full gaps and I eyes were buring I could not drive home until I was okay . I was there for 15 to 20 minutes because it was burning so much . I asked them I want fuller lashes and they said natural was better . First of all I am paying for what I want not what they want . They charged me 120 I only got a first time customer discount 10 dollars . I was very unhappy after and I continue to burn my eyes . Got home I showered water got on them and the glue burned my eyes . I am upset due to the service that they gave me and also I have a big trip coming up and I want them perfect . I called for a refund they didn’t want to give me or the name of the person I talk to. I will never never ever go there again !!!!!!!!!. Please ladies be careful . The lashes came off me has I rubbed my eyes and it was flares the ones from Walmart or target that you can do at home and I had a lot of glue clumps is glue on my lashes . Will not ever go there I hope they close them down because I could lose my eye sight from all the burning from the glue ....