Rhino Records — Local services in Montclair

I recently came here to trade in a bunch of DVDs and these people were great. They didn't take everything as I understand some stuff is not worth taking in if they can't sell it or have an overstock of it but the process they have for trade ins was great, painless and they give a really fair price(cash or store credit) for what I brought in. I will say that they take a while as it seems they get a lot of trade ins(my experience , about an hour each time) but they will just call you and you can go back at your own leisure, I appreciated that since I went 3 separate days while moving. Highly recommend this place if you have old DVDs, records, etc. that you don't want anymore. Highly recommend this place if you are into looking to buy movies, CDs, records (& players) and they got really cool shirts and stuff too. Great and helpful staff too, all...

A+

This is a place you go to when you want to learn or discover something the old fashioned way. A place where music lovers go to as a sanctuary from all the pressures life can put on your delicate shoulders. (Or sturdy shoulders for that matter. Stress doesn't discriminate.) The place has 99 cent bargains for the cheap and the 100 dollar box sets for the impulse buyer. If you just want to listen to something random but good, you can, at their listening station which is hand picked by their excellent, knowledgeable staff. I've been here dozens of times and still come back even after I moved to Denver. The atmosphere is perfect, they're always playing something good in the background and there's always someone ready to help you find and suggest something you might like....

The staff was surprisingly rude. I came in to sell some cassettes, and one of the employees told me he had to play the “bad cop” for not taking all of them—which I didn’t expect in the first place. What I didn’t appreciate was the condescending attitude. He seemed visibly frustrated while talking to me, like he didn’t have the patience or time to be bothered. He rushed through his explanation of the resale math, speaking to me like I was a child, and overall made me feel like I was asking for a handout rather than offering something of value. The whole interaction felt unnecessarily dismissive and uncomfortable.

That said, the guy with the long beard was at least polite and seemed genuinely nice, which I appreciated in contrast to the rest of...