Ecologica Medical Spa — Attraction in Montebello

If we could give negative stars we would. This is the place to get that type of service! You can never reach the manager or anyone who can give my mother her records of when she had procedures done at their office. They like to cover themselves really well in not allowing my mother to have access to her medical records when they belong to her and only her! She has called and emailed several times and spoken to everyone she can and nobody helps her. The procedure she got done there did not work at all it actually damaged her and caused infection where she ended up in the hospital. When we tried to ask for records all we get is a run around “oh email us and we will get them” and email is sent and 6 months later still nothing. The owner is super rude and has told my mom several times to get a lawyer to request her records. Hello! RED FLAG RED FLAG! Records when requested by the patient themselves should be given no later than 14 business days without asking for a lawyer to request them. When we ask for the practice license they evade the subject and say they won’t give any information about that or the LULU person who does the procedures. Licensed professionals should be able to provide their license to public view if they are licensed. I have a feeling that they are doing these procedures without a license and that’s why they evade the subject and ask for a lawyer to ask for records. My mom and I are very disappointed at the fact that they have lacked in the ability to fulfill a simple request. We have never threatened or done anything negative to get this type of treatment. When it was time to pay the thousands of dollars for the procedure they were super nice then! Almost the royal carpet was rolled out. This is seriously a violation of patient rights and nobody should come here. They unfortunately pay people or give discounts if you give them a positive review on yelp, Facebook or google so don’t listen to the fake reviews. These people were paid to say something positive unfortunately.

Muy mala experiencia desafortunadamente! Mi mama sufrio las consequencias y termino en el hospital. Cuando mi mama pidio sus archivos medicos la evadieron y no quisieron ayudarla. Le decian que les mandara un email para pedirlas y Ella mando multiples y seis meses despues no se las Dan todavía. Cuando pedi el numero de licencia de la lulu no la quisieron dar. Cuando Pedimos el Nombre completo de Ella no lo quisieron dar. Este tipo de información debe estar en frente de la oficina por ley. Esto no es algo privado que no se pueda dar. Todos los PACIENTES tienen derecho a pedir sus archivos por ley y la clínica los tiene que proveer dentro de 14 días de negocio! Todos los que tienen licencia para hacer este tipo de tratamientos tienen que estar al frente en el ojo público. El negocio también tiene que tener licencia para ofrecer este tipo de procedimientos. La dueña Fátima fue muy cruel con mi mamá y con migo y no quiso hablar con nadie. Nos dijo que un abogado tiene que pedir los archivos. Pues no la ley es que el paciente DUEÑO DE LOS ARCHIVOS LOS PUEDE OBTENER SIN NECESITAR ABOGADO! Que decepcion, si están pensando en hacerse procedimientos aqui piénselo mejor y fijese en lo que la otra gente dice en sus comentarios negativos. Decimos lo mismo porque cuando es paciente nuevo y paga miles de dólares lo tratan como persona pero cuando hay problema de salud y lo único que uno pide es el archivo no coperan y se...

This was my first time here and my first time buying a facial. I was attended real well by the owner, she recommended me many products for my sensitive skin explained them real well (To get me to buy them of course lol). I felt like they did a great job of being nice to get me to buy their product but after i bought they were gone. The girl in the front offered me tea, though she forgot to give it to me lol. I tried making conversation with her, she didnt want to talk very much. The inside of the place looked real tidy and clean, elegant too. The only downfall is that because I was the last person in, I believe the lady that did my sensitive skin treatment for my facial was in a hurry, while she put creams on face she very little massaged my face and it wasnt relaxing at all. She would also walk out for long periods of time when she said she'd be back in a few minutes, I really thought she forgot about me lol so i was going to get up and that's when shed walk in. They used a tool to scrape off impurities. I don't recommend using a tool on the face because it leaves scars afterwards. The lady and the owner had recommended me some samples that i was to be given after my facial but forgot to give them to me. I asked the girl in the front and she gave me some but not everything that they promised to give me they said they were out. So i walked out and forgot they had promised other samples so i knock and i told her she had forgotten and i saw the lady that did the facial and the girl in the front and their faces were like go away i just want to go home haha. The results of my 200 dollar first facial were not very different than if I just washed my face and applied my toner, hydrating lotion and cream. My face was shiny for the rest of the night. I'm will not be going back. Oh and I read a review that they give you a discount next time you come so you can give them a five star review and it's true, the owner did give me a 20 percent discount for the next time I came but I'm posting the...

I AM REALLY DISAPPOINTED. I don't recommend this place, not even 1 start because they are not responsible. They took photos of me in the beginning, WHEN THEY SAW THAT THE TREATMENT DIDN'T WORK, THEY IGNORED ME because THE NURSE TOOK A PHOTO OF ME FOR THE LAST SESSION, AND SHE COULDN'T SAY anything. WHEN I TOLD HER THAT THE TREATMENT DIDN'T WORK, SHE SAID THAT A NURSE WILL CALL ME.. ALL THE STAFF PLAYED PINPON WITH ME. WHY THE NURSE COULDN'T GIVE ME AN OPTION? TO RETURN MY MONEY OR DO SOMETHING ELSE. I AM STILL WAITING FOR THAT CALL. SHAME ON ECOLOGICA SPA. my complain is against ECOLOGICA SPA because l paid more that 4,000 for 2 treatments. 0ne was for collagen 3 injections, the second treatment was FOR the skinny shot for 3 months. None of those injections worked. I went to this spa because the COMMERCIAL ON TV (chisme no like) is promoting this spa, and FATIMA offers this treatments with a discount of 500. When l have to pay l asked them about the special offer, the answer was that the discount is already included. There was a big red flag. l waited 6 months for the results, nothing. Ecologica spa never call ME. THEY STOLE MY MONEY, NO CALLS NOT EVEN A SORRY. FATIMA THE OWER DIDN'T EVEN CARE to fix this or to give me a callor to give me a refund. ln the end NO results OF ANYTHING. The injections for the collagen and to loose weigh with the skinny shot didn't work. l want my money back, please....