Hsiao-Fen Chen Md — Attraction in Monterey Park

Dr. Chen and her staff are very easy work with. Once my father out of emergency room 4 AM and Dr. Chen called me once we got home... Wow 4 AM and she doesn't have to but she likes take care her patient and make sure they feel great.... I don't know how to tell about her. She is the one only Dr I have never meet before and I don't think I will meet another one like her. Her staff helped fax many information when I need it. Make every thing is very convenient and easy. You don't know how much hassle could saved for every one. She is my family Doctor and my whole family's Doctor for over 20 years. We stay in happy, health with HER DR. CHEN You are number ONE. Thanks very much for...

This is the most disgusting clinic I have ever seen. You call to make an appointment and ask questions. The front desk staff directly said that there is no time to receive you. You can call again in the afternoon. She doesn't care whether you are calling because of physical problems. The attitude is very bad. God is not as busy as you. I made an appointment before, and the doctor's attitude also made people feel like you owed her a lot of consultation fees. All the staff in their family have a bad attitude. If you don't want to get effective help, go to...

One of the worst doctor's office we went to. Wait time is always more than 2 hrs, regardless if you have an appointment or not. Reception staff(Cantonese lady sitting at the very right side when you go into the clinic) is rude and do no care at all. When we asked her how much longer we needed to wait after 2 hrs and she responded, "I don't know, just wait."

I am familiar with the broken healthcare system in the US but this is seriously one of the worst...