Hygiene is extremely poor! Very dissatisfied! I haven't encountered such a bad situation since I went out to stay in the hotel. As soon as the guests arrived at the store, they found that the desktop in the room was sticky, the bathroom floor, especially around the toilet, was stained and smelly. I stayed at the Lincoln Hotel for four nights. The first two nights, the washbasin was a bit clogged and the drainage was not smooth. Sometimes I didn’t use the washbasin, but found debris at the bottom of the washbasin. I didn’t know what was going on at the time. In the last two nights, the washbasin was poured back and I realized that there was garbage at the bottom of the washbasin, which was left after the dirty water from the backwash faded away. When pouring back, the dirty water overflows the basin and flows down the sink. Immediately using a trash can to pick it up and using a floor towel to stop it still can't resist, and the dirty water still soaks the carpet in the passage outside the bathroom. The washbasin was overflowing with dirty water, which seriously affected my washing and using the bathroom. I was very unhappy! Very dissatisfied! On the evening of January 14th, the guest personally reported the situation to the front desk, and the male staff on duty also sent staff to the room to take pictures and leave evidence. Later, on January 15th (female staff on duty) and January 20th (male staff on duty), I personally went to the front desk to complain to the above-mentioned male and female staff, and left their contact phone numbers. They said they would report this situation upwards, but so far Lincoln The hotel still failed to face up to its own problems, and has not contacted the guests to understand and deal with the matter. Lincoln Hotel cannot provide guests with a comfortable accommodation environment. It is a hotel with poor sanitation, poor facilities, and even worse...
Read moreThis is an OK place to stay but it's not a typical Best Western hotel. This one is in downtown Monterrey Park close to medical facilities. Building has 7 floors. It's maintained and fairly clean. Definitely not a classy place to stay. Evidently the management hires the least costly improvements. Very sloppy, poor quality workmanship evidenced by the bathroom in the room I stayed in. Be forewarned that they charge a daily parking fee that is not mentioned on the website when reserving a room, which is requested in cash at check-in. Plenty of parking. Garage isn't very clean and is old. Free breakfast is included but there's a worker-guard who collects the breakfast tickets as you come in. No ticket, no breakfast. Plus, the front desk staff doesn't understand that you have to have a ticket for each day of your stay. If you choose to get breakfast, don't expect a typical Best Western breakfast - no scrambled eggs or mini-omelets, no bacon or sausage, no biscuits and gravy. No yogurt. No variety of individual milk. Worst of all, no famous Best Western fresh baked Cinnamon Rolls. They offer "Daily Special" of boiled cabbage, boiled eggs, eggs boiled in special soy sauce. The worker guards the waffle station so you can only choose what he's already cut in quarters and placed on the counter. Limited TV stations are available although the TV in my room was large and relatively new. Free wifi is available. The rooms appear to have been remodeled. There are built-in USB ports are on both sides of the bed. Safe, coffee maker, and small fridge in the room. The ice machine and microwave oven are down the hall. The pictures posted on the website don't look anything like my room. Unfortunately, they don't provide anything showing any amenities for the hotel. I posted the sheet from the room. Bottom line: nice, cheap hotel as long as you don't have high...
Read moreThis hotel is very unprofessional , when I went and check in , clerk never ask for I d , and ask with a little attitude , and tell me I got to check out soon , and I ask didn't my friend ask for a late check out , and he replied no and that It would cost 60 dollar more for late check. And he answer me with you will have to wait for next shift to come in , and I ask him what time and he say is the time you are about to check out and I say what wrong with extending the check out now , and he say , I dont feel like doing the paperwork , and by the way he didn't even want to hand me my room key , I can tell he was serious , that he didnt want to extend the late check out for me , and I ask him does this place come with free breakfast , and he reply me with a yes and is 7 o clock at 2 floor , so I move along and when and got my friend and went up stairs and came back down to get some breakfast , and when I got there , there was a lot of people , and I waited and waited until , less people moving around , and when I got up to the hot tray , I somewhat spill some food over the cup I was using for porridge and ask the worker that work there for some nipkin to wipe it, and she replied with sorry , wont don't have no napkins here , and I say for real , and they keep telling me , I napkin , so I turn snd walk away , and saw people using napkins and I ask one of the customers there where they l git the napkins ajd she pointed out over there , and when i when and got some napkin , guess who was right beside me cleaning the counter ,? , yes you are right ! Is one of the workers that I had ask for napkins earlier , and when I show them that , and say you are such a liar and guess she said to me ? ( Subscribe to my page to review the answer coming up on a few days subscribe now) So I give this crazy place a 2 star for such bad attitude with ...
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