Boeing Future of Flight​ — Attraction in Mukilteo

A visit to the Boeing Future of Flight Center in Everett, Washington, is an unforgettable and inspiring journey. As an aviation fan or someone interested in aircraft engineering, this is definitely a must-see attraction.

The entire visiting experience not only allowed me to gain an in-depth understanding of Boeing’s development history and technological evolution, but also allowed me to appreciate the design models, fuselage components and avionics systems of different types of aircraft up close. What is particularly shocking is that the guided tours provided by the center will further introduce how Boeing optimizes its environmentally friendly design and manufacturing processes, allowing people to see the aviation industry's efforts in sustainable development.

The most exciting highlight of the visit was when we saw a brand new Boeing aircraft that was about to be delivered to American Airlines undergoing a test flight in real time on the outdoor observation deck. The aircraft has just been painted, with a pure white body and distinctive red and blue stripes, shining with the brand's unique modern feel. From the moment it taxied on the runway to the moment it took off, you could clearly see the aircraft conducting a series of climb and turn tests. The scene was spectacular and eye-catching.

Being able to witness such pre-delivery flight tests not only added to the uniqueness of this trip, but also allowed me to better appreciate Boeing's emphasis on quality control and flight safety. This is not just a test flight of an aircraft, but also an important step for American Airlines to prepare to welcome new aircraft and provide better services to passengers around the world.

Overall, Boeing Future of Flight is not only a venue for displaying aircraft, but also a place for people to experience aviation technology and the scale of the industry firsthand. If you have the opportunity to visit Seattle or nearby areas, it is highly recommended that you make time to visit this heart of the global...

The free exhibit area is full of great information but they’ve taken away some of the interactive areas and replaced them with static displays. These are still great to look at but they should really bring back the mini drone flying areas they used to have or replace it with something similar or better.

I remember seeing many interested children attending these when I last saw them.

The actual tour itself hasn’t changed much but they also haven’t replaced what they’ve removed with anything better. The guides are still professional and upbeat but it would be great for the public to see more areas of the factory. They only have you go through a tunnel and take an elevator up to one viewing area.

Compared to other aviation tours with even stricter level of security, we were able to see multiple areas vs only one with Boeing.

There used to be an interactive Dreamliner window you could actually try out during the tour but they’ve removed the window and left the shell of the window frame you can’t really do much with other than look at and touch.

They should have some kind of video showcasing how the windows look at each different setting.

There should be flip panels with information in the tour areas for people to interact with. Again, the guides are great but not everyone is absorbing the information or retaining it as well if it’s only being provided by words.

Small pamphlets summarizing the tour or simple graphics to catch the attention of younger audiences would go a long way to improve the experience of the tour. A simple pop quiz to engage both young and old audiences with some kind of Boeing sticker prize would make the tour a little more memorable or even a small $5 voucher to use at the Boeing store they immediately drop you off at right after the tour.

I will still take friends and family here in the future but would like to see some of the suggestions...

I was very disappointed with the overall operational efficiency of this tour program. I attended with my wife, who uses a mobility scooter and requires accessible transportation.

We arrived well before our scheduled time and waited near the ticket desk for a considerable period. When our turn finally came, we were told that there was only one wheelchair-accessible bus and that it had already departed with the previous tour. This was extremely frustrating—especially since we were visibly accompanied by a mobility scooter and no one informed us in advance that the accessible bus was about to leave. We were not even asked if we wanted to join that earlier tour.

We suggested alternatives, such as allowing us to drive our own car to the drop-off point or having the accessible bus return to pick us up. The factory is only a five-minute drive away, and buses remain parked there for about an hour. However, instead of offering a solution, staff kept discussing internally and then simply told us to proceed because our tour time had started.

I explained that I would watch the initial video presentation and requested they inform me of any arrangements decided. The ticket desk staff member responded rudely, saying she would not come find us in the video hall and that if we could not make it to the bus, we could get a refund.

I specifically chose this facility after reading on your website about accessibility accommodations. Nowhere did it mention that there is only one accessible bus or that no other arrangements can be provided if it is unavailable. This is something that should be made clear on your website to set realistic expectations for visitors with mobility needs.

I was not expecting this lack of consideration from a facility of your size...