Riverboat CITY of NEW ORLEANS — Attraction in New Orleans

The boat ride was quite pleasing and a joy to experience. The food, the live jazz, the slow cruise, the tour guide, and the sites throughout our travels were splendid. I want to highlight one employee in particular.

Angelica (Jelly) sold pics during the City of New Orleans boat ride- checked on me after nausea so very sweet. I was so impressed with this young lady. I know her main priority is to sale the boat pictures but her level of concern for passengers exceeded my expectation. I usually get super sick with any type of boat ride (ferry, sailboat, cruise boat, cruise and etc. So, I had put my ear patch on, but it made me a little nauseated and when I ate the boat food it did not sit well with my tummy. Anyway, as Jelly approached me, before trying to sell the pictures she took one look at me and she could tell something was wrong. She spent some time taking to me until I told her I was ok, then I purchased the pictures and thanked her for her kindness. What she did next blew me away……it was perhaps thirty minutes later when my friend was in the gift shop purchasing some items and I was waiting in the hallway. As Jelly passed me by, she paused and said how are you feeling now. I told her much better…she smiled big and said she was so happy to hear that. That level of customer service is unmatched. Thank you, Jelly, for your big heart. You are definitely deserving of a raise, a spot bonus and/or employee of the month....

An Unforgettable Experience Aboard the Riverboat CITY of NEW ORLEANS!

We hosted a private party aboard the Riverboat CITY of NEW ORLEANS, and I cannot say enough good things about the entire experience! From start to finish, everything was absolutely amazing.

First of all, the planning process was incredibly simple. The team was so organized, communicative, and made sure every detail was taken care of. They truly made the experience stress-free and enjoyable from day one.

The staff on board were beyond helpful and so genuinely hospitable—they treated us like royalty! Every guest felt welcomed, taken care of, and impressed by the level of attention and professionalism.

Now let’s talk about the food... WOW. Every single dish was outstanding. Flavorful, beautifully presented, and plentiful. Our guests could not stop raving about how delicious everything was. It exceeded all expectations and then some!

If you’re considering hosting a private event, I would 1000% recommend booking with the Riverboat CITY of NEW ORLEANS. It’s a unique, memorable experience with top-notch service, mouthwatering food, and a team that truly cares about making your event special.

Thank you again to everyone who helped make our event so amazing—you created memories we’ll...

WAIT TO BOOK UNTIL CHECKING WEATHER. We were very excited to do our jazz dinner cruise. Unfortunately the night we had booked ended up being a stormy night. They sail rain or shine so we decided to make the best of it. However we did not realize we were given an hour to eat then had to leave our seats for another seating for dinner. Which left us to go to the top levels of the boat which were exposed to the elements. We were soaked and freezing. All the outdoor seating was soaked and there was no staff drying anything off for customers. Poor planning on the boat behalf to not have adequate shelter from the elements if they sail rain or shine. They should install plastic curtains in the future to avoid this problem. I wish we could have enjoyed this but it ended up being pretty miserable for everyone on board that night. Food is bland which we knew before booking also so there was not much left to be desired for our trip out. Wish we could have enjoyed the jazz band more but having been kicked out of the dining hall we were unable to listen to it the rest...