Auto Sound Security & Tint — Attraction in New York

If I could give ZERO stars or Negative stars I would. DO NOT USE OR BUY ANYTHING DEALING WITH SECURITY CAMERAS FROM THIS PLACE FOR YOUR CAR. They LIED about their ability to install a 360 security camera that I purchased. Then sold me a piece of garbage called Momento that was substandard to the item I purchased that they lied and told me they could install. They even had me go and buy additional equipment under the pretense that they could and would install with no problems. The day of installation came and they gave me nothing but excuses after excuses. Then went on to tell me their product Momento is superior to the one I have. Told me their product does things that it does not do, which I found out after they installed. Installation was completed in the afternoon and I returned at 9am the following morning with complaints. The person in charge named "Q" essentially told me "too bad", I am stuck with it. I told him to remove it from my vehicle because it does not do what he promised it would, he said no. They did not respond to the BBB regarding the complaint nor Consumer Affairs. They scammed me out of $400 and I am stuck with a camera in my car that does do anything but record when it feels like and I have things happen to my car that wasn't captured. If I want to review Momento footage I have to view over 100 clips to TRY and find the one that shows when my car was damaged. DO NOT BUY ANY CAR VIDEO SECURITY FROM THEM ESPECIALLY MOMENTO. IT IS GARBAGE 🗑!!! They took advantage of me because I am a woman and not familiar with...

My rating is based off my experience with one of the employees. I called this place two times and spoke to a gentleman about my issue and what I needed. He said come down, we can check it out. I finally make it out there and pull into the parking lot. The place opened up a little later than 9am and there were already some customers waiting. There was an employee floating around the lot asking what people needed but he and I didn't connect at that time. I called from the lot to make sure they were open and headed in after the guy on the phone gave the ok. I get to the door and the floater asked what I came for and proceeds to tell me its by appointment only, come back Monday because they will be able to take care of me then. 🤔 I will not be driving here on Monday because I work and no. But, why wouldn't the guy on the phone mention that I needed an appointment? So I drive back home and decided to call and schedule an appointment only to be told they don't take appointments 😕 I explain what happened to the guy on the phone and he was confused and I was confused. Because why would this floater guy lie to me about having an appointment? Guy on the phone tells me to come back and as I was about to I thought better of it. The douche bag that lied to me could be the one to end up working on my car and either pad the bill, break something or lie about fixing it. I decided to pass on getting service. Weirdo vibes from that employee are enough to make me post about it...

Came here to get Apple CarPlay installed in my car. I came on a Saturday and it was really busy. Guy I spoke with was very attentive and helpful. They took a look at the part I needed to install and was told to come back Monday morning when it wasn't busy and gave me a quote of 1.5hrs of work which will cost about $200 give or take. Price seemed fair, customer service great, technicians looked like they knew what they were doing. Perfect. I come back Monday morning. They guy I spoke to was not present so I spoke to another gentleman about my situation. He came back and told me it was going to cost $300 and take 2 hours to complete. Now I'm upset that the price jumped up $100 than what I was originally quoted. I don't think an extra 30mins would bump price up that much but I'm already here and they said they could take me in. Job took about an hour and half, the technicians did great work but I am still salty about the price being $300. I was hoping this could be a shop I would come to regularly but I will probably go somewhere else. Would have given this shop 5 stars if it wasn't for the miscommunication. Other than that, they do...