Brooklyn Auto Mall — Attraction in New York

Ralph you should stop making people post good reviews about you before they drive off the lot. You are a whole scam!!!!!!!! I have now paid over $12,000 in repairs for this vehicle. Been fixing it since the purchase and we were refused a refund after trying to return it the very next day. Ralph you knew you sold us a bad car. The BBB will hear from me . We have everything documented. This is unfair treatment and you should not be allowed to do this! New Car for my BDay!!!!! The absolute nicest people you can ever meet and will do anything to make sure you get in the car you want!!!!!!!!!!!!! Really …. The best deals ever!!!!

Edit** Two days after my purchase the car broke down in the middle of the road. Plus the brakes were screaming. Asked for a refund he refused and said he would fix it…. My brakes are still screaming a month later and we are now replacing a fuel pump. He is not professional and cares very little about his customers only wants your money. Please DO NOT GO HERE!!!!!!!

Edit* Now the check engine light is on. Having to pay to fix a car you just bought is ridiculous after we told you why we needed a new car ,you do this to us . Ralph you are rude and unprofessional. I will be...

First I would love to thank YASSER for opening up his arms to me like if I was his son and understanding my situation. From day one he was honest and stayed by my decisions without any pressure or making any false promises.

I went over there not knowing if I would find anything I wanted. Yasser approach me with respect and the we did not discuss about cars but got to know each other. After we talked, he decided to show me around and boy oh boy the yard was filled with plenty of cars. But I only had one car in mind and he was able to make it happen. I ended up driving out the lot with the 2011 Infiniti M37x with the Aero body kit package. Boy oh boy I feel like I did a huge upgrade coming from an Altima and now cruising in an Infiniti is a big jump.

Once again I would love to thank Yasser for his patience, honesty, loyalty and kindness car shopping experience. I would like to also thank Ralph for his humanity and silly jokes.

Thank you Yasser and Brooklyn Auto Mall NY for providing me the car that I always wanted and for treating me like I was part of the family.

Now I’m riding luxurious!!! You made...

EDIT: This is in response to owners reply. I have used the schedule a test drive form on your website for 2007 Lexus ES350. I didn’t get any calls or messages to confirm my date and time. Secondly if you are charging $2995 for dealership fees and etc. then there is no point talking at all I have purchased another car from another dealer and I was charged $175 for all this. . Car I went to see has cigarette burns, cracked side mirror. I have found this car on other websites and there was no mention of this down payment there. Like the owner said there are a lot of different dealerships there give your business to them. Car prices are not correct they add $2995 for down payment on top of the prices. They didn’t respond to phones and once you make the mistake of going there and wasting your time they say car needs new exhaust with no mention of it on the website. Don’t give this dealer your business until they sort these issues. Be upfront with your prices and...