Casablanca Poultry Market — Attraction in New York

FROM DANIEL PORRO COMMUNITY BOARD # 9 MEMBER MARCH.7,2015 SATURDAY MORNING I WANTED TO THIS LOCATION TO SEE FOR MY SELF ABOUT A COMPLAINT MADE TO ME BY A CONSUMER FROM THE COMMUNITY THERE IS NO INFORMATION AT ALL POSTED ABOUT PRICES ON THE WALLS OR IN YOUR RECEIPT THE CONSUME HAS TO SEE THE PRICES AND SIZES, AND THE POUNDS ALSO FOR THE INDIVIDUAL ANIMALS OF ALL SIZES. I ASK THE LADY FOR TWO SMALL YOUNG CHICKENS AND TO GIVE ME WHAT WAS INSIDE OF THE CHICKENS, LIKE THE BABY EGGS AND THE GIZZARDS ((( SHE SAID THAT THE YOUNG CHICKENS DO NOT HAVE BABY EGGS OR GIZZARDS IN IN THEIR SYSTEM ))) AND SHE DID NOT KNOW THE PRICES FOR THE PERIODS. I ASK TO SPEAK TO A MANAGER OR SOMEONE IN CHARGE SOME OF THE WORKERS FROM THE BACK ROOM WERE COMING OUT BUT COULD NOT HELP ME AT ALL NO INFORMATION ABOUT CALLING THE OFFICE OR TALKING TO SOMEONE IN CHARGE ANY CONSUMER CONCERNS. I PAID WITH MY DEBIT CARD MY RECEIPT WAS FOR $28.00 FOR TWO SMALL YOUNG CHICKENS I WAS NEVER TOLD ABOUT THE POUNDS OF THE CHICKENS OR THE PRICE. THE OFFICE OF CONSUMER AFFAIR WILL HEAR FROM ME ABOUT MY EXPERIENCE...

I go to this live poultry store since 2009 as long as I am living in Parkchester. In the last two transactions approximately two months ago, they were taking some duck meat away from my order. Once, I came back home, my wife noticed the difference. Some of the pieces from the dock were missing- for example, one leg, one wing. After that I stop going there. Today, one of my friend came from Queens to take live duck. I meant to take him to another store on Morris Park where I go nowadays? Unluckily, there was no dock; so I bring him here. This time he took two ducks, totaling 13 pounds and they start counting 13 1/2 pounds. It’s really ridiculous. I want everyone keep eye on...

This business could use a more structured system of placing orders, making payments, and picking orders. The current system they have in place is too chaotic. Especially, picking orders. Customers are assigned order numbers alright. But instead of calling order numbers for pick up, you join a long cue while your order maybe ready, while those ahead may not. This holdup could be...