Health Development & Restorative Medicine, PC: Andrea Perez, DO — Local services in New York

Dr Perez is a very good doctor. She knows what she is doing. But I had to change my doctor because of the wait time. I spent close two hours waiting for the doctor see me which isnt ideal because we all have work and places to be at. If you want to walk in to see her Forget it you will be waiting all day. My sister went and she spent 4 fours in the waiting room. Making an appointment with her takes forever. I had to wait three weeks for the next available appointment. I changed my doctor but I cant stand my current doctor. I would have transferred back to Dr Perez if it wasnt for the long wait time. I dont know if the wait time is the same anymore but if you are willing to wait to see the doctor then go ahead because she is a really good physician but I wont be going back because i dont have the leisure to...

WE LOVE Dr. Perez! Her "bedside manner", care and concern is top quality! We went to her for a few years, would drive from Brooklyn... Prior to the pandemic The main issue we had was receiving a bill for three visits each, for my husband and myself, two years after the visits. How in the world could we go to her six visits and never pay our copay. When I called to double check if they only took cash, I was told they took credit cards... Either they never asked me for a copay (because I would have paid with a card) or never sent a bill (never received a bill in the mail). I would go back, but sad about this experience. The wait time was fine, most of the time we went at the...

Used to be great when Margie (receptionist) worked there. Nowadays, appointments are for about three months, and when you finally get your appointment, and you finally confirm your appointment and day before, and arrive on time. Do not matter, still they will make you wait over one hour, and they will help whoever arrive without appointment or with a later appointment than your as long as they bring something for the staff. They are more for the money rather than to help the patients, I will stop going...