DSW Designer Shoe Warehouse — Attraction in New York

First time shopping in this store. I browsed for sandals, they had a large selection but not many sizes left as it’s August. Found a pair in my size, it was the only pair in a plain non labelled box with no top. There was no price info on it, so I thought I would save the cashier (and myself) some time by putting the shoes in a labelled box.

When I got to the register there were 5 people ahead of me, the line was SUPER slow and I waited over 30 min to get to the cashier. My cashier Amnit (sp?) asked if I was a rewards member and I said no and she proceeded to ask me 3 more times if I wanted to join, even though I told her firmly each time that I wasn’t interested.

Then she asked me what size the shoes were and that they weren’t in the right box, so I told her I put the shoes in a labelled box so she didn’t have to search for the info. She said of course that other box had info and basically acted like I was a liar for trying to do her a favor. Then she took the shoes out of the brand box and put them in a plain enormous brown box with no lid. I asked if I could have my original box because I like to keep my shoes organized, but nope, that wasn’t an option. After spending almost $100, you would think you could at least have your brand box. 🤷🏻‍♀️ The whole experience was one big absurd drama about ‘a box’. I can find all of these shoe brands online, with no drama, so I definitely won’t be...

I went in there to find out if an email I was sent was out of date or not it was sent to me yesterday but apparently it expired in July. That's fine but the girl was not nice and she raised her eyes like I was annoying her. I found a pair of shoes and there was a sign on there saying it was 20% off tried them on and they fit and Then I was waiting on the line. There was seven people in line and only one person at the counter. The woman that wasn't very nice. They must have been at least a half a dozen or more people roaming around. So when I finally got there to pay for my stuff she tells me that there was no sale and it's showing up as the regular price. I walk around I asked the guy for a manager or supervisor and he asked me what I wanted and I told him about the sign of 20% off. He said oh that happens all the time they don't take the sign off I said yeah but if that be the case that's your whole not mine and I should get the 20% off and he said we don't do that.

Now I have been buying from DSW for many years my daughter as well and this is the first time I have had such treatment. I don't like your people that works in that dsw. This was on Staten Island on Richmond avenue...

so it was my day off and I was trying to enjoy it but I remembered that I had needed some more comfortable shoes for work and dsw popped into my head upon arriving I was not greeted by any store employees for assistance they were walking around Lolly gagging and it seemed as if the walkie talkies that they were using was only when they were next to each other so I get to the register and Anna was so disrespectful didn’t greet me good afternoon,(which was fine) ask me if I needed a bag for my items or anything oh and did I mention it took her a whopping 15min+ to come to the register and help who was thee only cashier tending to a line sooo long from the register to the niddle aisle of the store Sabrina poor thing she was moving so slow all alone while the line continued to grow moral of the story don’t shop here unless you don’t mind proper customer service and feeling like your hard earned money was well spent unless your just here for the shoes they need to hire more cashiers as Anna seemed like she could use because her attitude sucked and I did nothing wrong to her DSW...