Eleanors Florist — Attraction in New York

I give zero stars I receive Mother’s Day flower a day ahead. Which is on May 9th Saturday. was left in front of my front door with no wrapping paper covimh the flower. just a box and some of the flower already half dead and one broken. I call right away to let Eleanor’florist know. The woman I spoke to she said her name is Jennifer. at first she was apologetic and I said to her would you like to see the photo. she say yes I sent her picture of my Flower arrangement. she said she was so sorry. she will talk to her florists and have my flower we deliver. I was told due to the volume of business she cannot deliver to me till Monday. Now is Monday evening I haven’t heard or received anything ,so I called back. then she told me she want to make sure that, I had the freshes flowers to be delivered to me maybe Tuesday or Wednesday I say let’s just do Wednesday then she told me she had multiple customer under my last name can I text her my first name and address. Which I texted her back right away. Now today is Wednesday 5:47pm. I just finished speaking to someone shut the phone to a gentleman told me nothing was wrong with my flower but one broken . as you could see how the story has change since I first contact them . this is not the kind of people you want to give your business to. they lie and they cheat you out of your money. Specially doing this COVID-19 when your children cannot be with you on...

I ordered from Elenor’s Florist to support a small, local business. The owner was polite and accommodating over the phone. Also patient as I selected the displays and colors I wanted. I was very specific and he even said he was writing everything down so he didn’t forget.

However, the day of my event, we received 2 sad, disheveled displays with flowers sticking out, hanging upside down and the WRONG colors. They were also very flimsy like flowers were missing. We paid $500 and had to work to re-organize the flowers as best as possible just to make them somewhat presentable for the event. I emailed the owner days after to express how disappointed and upset I was and sent pictures along with my receipt as proof of payment. Several weeks later and the owner still hasn’t responded to my message. I guess once he got paid he didn’t care how dissatisfied I was but I will make sure not to use or recommend...

OMG! I purchased two Funeral arrangements from Elinor’s Florist, one was an arrangement of letter flowers that spelled MOM, the other was a Half Casket Spray in Red & White, the flowers were absolutely gorgeous, I was so excited and over joyed at how awesome the flowers looked. The gentleman that helped me (Germel) was extremely professional, kind and very knowledgeable about the different arrangements.

When you are ordering flowers for a funeral or wedding you want them to be the absolute best and sometimes you become a little nervous because you are not sure they are going to look good or even arrive in time. While we are on the subject of arriving on time, let me tell you, not only did they arrive early, they were beautiful and in perfect condition when they arrived at the Funeral Home.

Thank you soooo much Elinor’s Florist, for taking care of me and my family needs in such a difficult time...