Funfest Mill Basin Bowl — Attraction in New York

went there last year for a "mandatory" field trip.

lets just say that at first glance it looks like something out of coney island. they have an arcade and a photo booth that is incredibly overpriced, but lets not focus on the arcade because that's like going to a steakhouse and looking at the salads. the lanes are alright and they do have a massive selection of balls :^) my favorite were the blue ones, joking aside they have a large selection of balls all in racks for you to use and to play a game of bowling is pretty cheap, almost feeling too cheap compared to the mentioned arcade and that is where the cracks begin to show. the more time you spend looking around and seeing everything the more you feel like this place is run down and the more this place begins to drain you. the place is filled with older folk and this is logical, but it feels like a night of bingo with your nans at her retirement home and not like a game of bowling. the food and snacks area is where that feeling of dread spikes at an all time apex. the food portions are tiny like they are intended for first graders, but at the price of a meal at the local fast food place, hell even the younger kids i saw there looked disapointed. the place looks clean but at the same time filthy, like something is wrong with it. the candy selection is narrow and it's also quite obvious that the candy isn't selling that much at all.

overall my experience left me drained, and i felt genuinely depressed after this place. would i come back to this place? most likely not. the only time i think i would is probably when i am drunk with a...

As far as the place as a whole, its not a bad place to hang I'm not gonna lie. They do have a small variety of games and also a bar where you can order drinks. The bartender I will give one star due to his unprofessionalism (the Hispanic male).

So I went there and I was experiencing a hot flash and I was not feeling good at all. I felt extremely dizzy at the time so I decided to take a seat which did not help so, I proceeded to the bar where I asked the bartender, "how much would it be for a cup of ice". He told me that they did not give out cups of ice due to the fact that previously, they had an indecent where people brought out their own alcoholic beverages. I took that to account and asked him for a cup of ice with water instead which i was willing to pay for. Even after I told him I'd take the water, he continues looking at me like I was stupid and told me that he would NOT be able to sell it to me. Then to make it worst he continues being completely rude , saying smart comments like "who comes to the bar for water?!" , "and who comes to the bar for Ice?!"

Granted I didn't tell him how I was feeling, but still as a person who actually works with customer service, and for a well developed company, I expected so much more from this man. Specially being that I came to have a good time and I was willing to actually spend money for multiple drinks but his energy completely...

Please update the website as often as necessary with instructions of what patrons should do in regards to reservations. Several weeks ago I came with friends no reservation needed. This week one is. As you can see that can be highly confusing. A simple please call to inquire about hours, openings and reservations on the website would suffice.

An employee says “I’m entertaining you, like you’re entertaining me.” By no means was I trying to argue with them but that rubbed me the wrong way. I don’t care if you know what management will say to my suggestion, just say you will pass on the information or have me speak with management personally. The comment made me feel like they wanted to argue with me when I was simply giving suggestions that should be forwarded to management.

I wouldn’t mind coming back here, but all I’m saying is update your website as often as necessary and give potential customers more information on the website outside of having to call. An FAQ page should be addressing all common questions and or concerns in regards to how your business is operating...