I ordered 5 cases of 4 trapezoid lanterns. Arrived very fast, and very well packaged. However a tank wouldn’t have survived what the shipping company put them through. Though the boxes were labeled fragile, they arrived with completely crushed corners, holes from fork lifts, and blown out on the sides obviously having something heavy put on them. Surprisingly thanks to the packing only three of the 20 were broken. I emailed customer service at 7pm Wednesday evening with photos, explaining I was in a pinch for time and wasn’t if I would receive replacements in time. Got home Friday from work and the package waiting for me, all were undamaged despite not being handle well yet again. Thank you so much Jamali you were amazing! Definitely consider switching delivery...
Read moreI want to express my gratitude for the exceptional customer service provided by Parash. From the very beginning, Parash displayed a high level of professionalism and expertise that greatly impressed me.
His quick response, thorough problem-solving, and clear communication made my experience seamless and enjoyable. Parash ensured that I was well-informed throughout the process and followed up to guarantee my continued satisfaction.
In an era where exceptional customer service is rare, Parash stands out as a shining example. I wholeheartedly recommend his services and am grateful for his outstanding assistance. Thank you, Parash, for setting the bar high in customer...
Read moreWe are a florist up in Toronto, Ontario, Canada. We order our tools from Jamali and love them. Yes, the shipping costs and exchange can be a bit of a challenge, but honestly, it is so worth it. We ordered tools last week in a variety of beautiful colours, and they arrived today. The team absolutely loves their tools, in matching sets. The service from Jamali is always quick and professional. They let us know shipping costs before anything is sent, to be sure we are ok with it. I would highly recommend them for any florist in need of quality tools, local...
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