Levin Goldman & Ezra: Ezra Neal J DDS — Attraction in New York

I was never greeted nor was my existence ever acknowledged.I was never instructed to sign in or anything.I just figured that the printer paper fold in half on the clipboard, with nothing but with three other names, on the coffee table away from the reception window with the blinds down; yeah that must be it. I showed up 10 minutes early so I can fill out any forms.My appointment was at 8:30am, and the waiting room was maxed out with 11 other people there.A receptionist started to lighting dash in and out of the waiting room to play hopscotch with the name sheet.Like why are people who are five names below me getting called before me? Just to come out with an initial take-in form? I walked out at 8:50.Just a sitting duck for 30 minutes. This was a dingy waiting area, in an older home.In what essentially is a covered porch basically.Dimly lit, just natural light from the windows.Dusty, thick aged dust.Surely it would have the most modern technological advances in dentistry behind the wall? What boils my blood is when made the appointment, she assured me that it was going to be in and out.It just was a consultation.I worked at 9am at an office a 5 minutes walk away.I told her I wouldn't brother asking my boss to start work late since she said it'd be probably 20 minutes when I booked.Are you even actually open before 9am? Its probably for the better.Felt like chilling in someone's house on some Billy Bob Joe hillbilly sish.Like here drink this,I'll pull your tooth out with this wrench.Now I have to sit with my locked jaw and discomfort till whenever the next available appointment is at another office.That why I'm so p'ed off. Im not an unreasonable person.If the lady crossing names would have slow down to at least looked up and make eye contact like a human; I could have been like 'Hey!Will I be seen now?So I ask my boss for 15 minutes?Or should I reschedule for later today or maybe tomorrow?'. The dental office that referred me is very humble looking but unlike here, hospitable! So despite my initial weariness, the PEOPLE kept me...

This is the worst facility I’ve ever experienced. This is disgusting and horrific that an office would provide such negligence. I went for a consult for a tooth extraction in October and was told I can’t get it extracted because they need authorization. I found out 3 months after that I didn’t even need an extraction authorization… theoughout the 3 months of suffering through this horrific pain I’ve been calling foe an update on the authorization and was told numerous times that my insurance hasn’t approved it yet. I reached out to my insurance to see the status and found out that it was never filed. I called the office to file it since it was never filed. I called my insurance again a week after and found out it was still not filed…. It took my insurance rep to reach out to have them file. Less then 72 hours i found out I didn’t t even need authorization which is ridiculous because they’ve been seeking auth on sedation not the procedure itself. According to my insurance I never needed one unless i wanted sedation and numerous times I said I didn’t. I’ve had my wisdom tooth removed with only local anesthetic. Unbelievable how negligent, harmful, and scam this office is. After finally getting the “auth” I called to make an appointment and their office was closed for nearly two weeks…. When my call was finally answered they wanted to give me an appointment for next year…. If I can give this office -0 to no stars at all. Stay away don’t take your referral there cause they’ll eat it up and say they don’t have it trapping you in...

2 weeks ago I went for a consultation to get my wisdom teeth removed. At first, I thought everyone in that office was kind of rude but I ignored because I really needed my procedure done asap. They scheduled me for today. I was 2 weeks waiting and NO ONE called me or told me anything about the procedure, when I left the consultation they just told me “ you are all set”. Today, I got there and they asked me if I ate. I said yes I did eat breakfast and lunch. The front desk with a lot of attitude said you’re not supposed to eat 8 hours prior the procedure. I was a lot polite and said that I didn’t know that they did not let me know about that. I was waiting to reschedule and they said no one can wait in the hallway. I went outside and they made me wait sitting down there for longer 20 minutes. Then, I hear they talking about it inside saying “ It is her problem who told her to eat before coming here”. They never called me in. They left me there waiting forever. Everything was with some disgusting and nasty attitude. This all in my back. I just walked off and left. Today I found a much better place to go, was really fast. The way they treat people in there is terrible. Stay away from this office. The worst I...