My Gym Children's Fitness Center of Fresh Meadows — Attraction in New York

I have never written a review before about any place. This is my first review ever. I felt the need to write it because this place not only flat out stole from me, but also shows the lack of care they have for the children that go there. I took my son there to try the gym out. His occupational therapist recommended it for him. They suggested it will help with movement and sensory disorder issues. We tried it for a month, by the end of that month, I started to feel the impatience the girls teaching the classes had with him. They were young girls and most likely had not educated knowledge on how to handle children like my son, so I didn't take it personal and by the middle of the next month I told them that I didn't feel the place was the right for him and that I was not going to bring him back. I was not asked the reason why I felt that way and since they were young I didn't make a big deal out of it. They said ok and we went on our way and out lives. A few month went by and I was checking my debit card statements online and realized that MYGYM at fresh meadows had been charging me every month for classes for 5 months. I called them and they said that there were going to look into it. I called them back 2 days later and told me that they had talked to their staff and that they had said that I never said I was stopping classes and that I was supposed to sign a cancellation fee, which I was not told about when I told the girls that I was not bringing my child back. They said "my girls never lie", so they did not only refuse to give me my money back, but called me a liar as well. I was very upset about the poor management, this does not only reflect on how the business cares so little about the children- how can they don't realize my child hasn't been attending for 5 months?- it shows how much they care for the children who are attending. I am sorry to say but I felt robbed, just like if I had been mugged by a common thief on the street. I really don't recommend this place for parents who have a child with a sensory disorder or disability, the staff is young and not qualified. I am glad I didn't keep taking my son there. As for MYGYM Keep the money, sounds you like you need it...

Everything was so nice the day I signed up my daughter to gymnastics class. Ms. Sydney said that the unlimited program had two classes and that the second one could be ninja on Sundays right after gymnastics and that sounded really good for my husband and I because we don't have time to take her on weekdays, so we asked her to schedule her for those two classes; Gymnastics at 11:00 and Ninja at 12:15.

The first week, everything was good! The second week, she said that I had to schedule the ninja class on the website (something that she never mentioned when we signed up). I told her that I didn't know and that she didn't mention that when we signed up, and she reacted all defensive, but at the end, she enrolled the two classes permanently.

In December, they canceled the classes for the last two weeks and did not notify us about it. We tried to call and text them, and they didn't answer until January. (So unprofessional) they said that they would credited the accounts, but they didn't and charged me for those weeks.

Then, at the beginning of February, they suddenly changed the rules, and the ninja class was not guaranteed anymore!!! How is that professional? We pay for these two classes, and just because they are receiving more enrollments for Sundays, they don't want to offer this class to the kids already had...

A couple of years ago, I had an issue with an open play session. Just stopped by today and spoke to the owner about signing up my son for their ninja warrior training classes and she told me that they stopped the open play because of the issues brought up and recognized the issue I had was frustrating. Overall, I'm glad that changes have been made and it seems like for the better. The owner was also very appreciative of us coming back to trying their classes again.

Signed up my son for the unlimited classes and practice and play for the summer for $150/month. Due to him being 5 years old, he can go to max 7 one hour classes a week. That's 28 classes a month which is about $6/class. I can't beat that.

The staff in general are great with kids. He had a blast when he used to go and for his birthday parties. I always believed that due to his time in these classes, it helped him develop his gross motor skills. I would say if anything their baby classes are great. I'm very curious to see how the ninja warrior...