RSVP Event Venue — Attraction in New York

Unprofessional and Unreliable – Disappointing Experience with RSVP

I initially placed a $500 deposit to secure RSVP event venue for my daughter's 1st birthday. However, a few weeks after putting down the deposit, I reached out to the owner to reschedule to another date. This inquiry was also 60 days in advance—a reasonable timeframe for adjustments. Unfortunately, despite multiple attempts to contact the owner via phone and text message, I received no response.

This lack of communication is highly unprofessional and has forced me to secure another venue at the last minute. A business that fails to address customer inquiries, especially regarding deposits and scheduling, raises serious concerns about its reliability and credibility.

Please keep in mind, I never asked to cancel—only to reschedule to another date with adequate notice. I would not recommend booking with this venue at all, unless you're willing to accept poor...

I didn’t book with them because they are Over priced venue and they charge u for everything lights is extra $50 chairs are $250 extra u can’t put decorations on there wall which forces u to hire a planner 1800 for a Saturday 1700 for Sunday’s no decorations included and u only get the 5hours party time that includes set up time only plus is the venue is nice and clean looking but all these good reviews I see makes no sense to me u paying 1800 for 5hours and still have to get decorations,food drinks ,Dj ,event planner and still fit clean up time in the 5hours lol wat a joke I rented the riverdale mansion which came with a lot of square footage and was cheaper also my guess had parking and white...

I didnt have a event there but i came to the space to view it since i was told they had availability for my dates (yes dates as i was flexible) . After spending a hour there discussing and picking a date, as well as discussing things the venue had to offer, Julia (i believe was her name) said to me she had no dates if i want to book in sept. I was really upset and taken back since i asked before spending so much time there and specified july or august since its a baby shower baby is due in sept !! She offered a small apology. Poor buisness ethic but i guess it for the best since i notice a Stop Work Order on the door...