Walgreens — Local services in New York

I used to only go to this location for Pharmacy purposes, because their shelves are usually empty and I wouldn't find what I went there for. But after last week's experience I will NEVER return to this place for Anything!!! I went to pick up a rather important prescription, I called three separate times that day to make sure it was ready. I stayed on hold all three times without an answer.. the last time I called, I was on hold for 40 mins, then the call got picked up and I was hung up on. I went there and waited in a long line with about 15 people in front of me, I should have left but wanted to make sure I got the medicine. After waiting on this line for two hours, an argument started up when I was the fourth person from the front, the girl at the register closed the gates, left from the back and went to an office. A manager came out to find out what happened, we told her, she went back to the office then shortly after that we heard on the intercom that the pharmacy was now closed, this was around 6:30pm - they should have closed at 9pm. The total disregard for people, and their well being... It's disgusting!! Do Not shop at this location. Something to note.. All Walgreens locations share the same medical system, which means whichever one you visit, they can look you up and should find your information. I was told this by a pharmacist who works at another location. Give your specific location a call to prepare your prescriptions and they should be able to find it if you have ever been in their system. Hope this info helps someone....

There used to be a Rite Aid in this shopping center. When they went out, Walgreens moved into the corner spot. It was nice to have a new pharmacy in the neighborhood, but things went bad quickly. Today, it looked like a dump. Entire four foot sections of shelving either completely empty, or a total mess. Floor was filthy. Only one cashier up front. What’s the point? The employees, who turn over quickly, never seem very interested in customer service. And because all the merchandise is locked up (not entirely their fault, I suppose), you have to press a button and wait for someone to come and unlock the item. And wait. And wait. Normally, after 5 minutes I just leave. Because even if you do acquire your item, you then have to wait in a very long line to be served by their one cashier. Infrequently, two. So, very frustrating. When I have a headache and I am out of Tylenol, I prefer the pain in my head over the pain in the neck I get when I deal with this store. And if you need to call the Pharmacy dep’t…don’t. You will have a better chance of seeing pigs fly than having your...

If i could have given zero star i would have.Needs a new Pharmacy Manager and the staff apparently do not know what they are doing.Walked in there at 9.35 AM saw three people in front of me at the pharmacy I joined the line.Customer walked up to pick up her stuff ,for the next 15 min it was amusing to me now but at the time I was mad.The staff walking around assumingly looking for what the customer has to pick up ,I swear he looks like he is lost.Asked for help from another staff she had to go in front to do something she will be back ,never to see her back so i decided to ask the manager I was told very rudely i have to wait in the meanwhile the staff still walking around looking lost .I walked out after 25 min,all i wanted was pack of Advil Allergy and Sinus tablets that was looking at me from the shelf.Removing all my business from Wallgreens usually gets me and my husband medication there but they have no value for people time .Wasted half hour of my time Did not get my tablets and got to work late.CVS rocks...