United Quickpak Terminal C Level 2

I just had a very unpleasant experience! Computers were down, staff weren't helpful even they behaved nasty. I would like to know if those people hate their job, they don't get paid well or it is the way to treat people when they can't afford Business or Polaris. What Do you Do when You are at the airport: Travel Ready, Inmigration Ticket Ready, Boarding Passes Print out, Luggage with the Tag on, but your infant doesn't have his full name in the screen. Now, how has the fault? How is going to fix it? While Nobody was able to help efficiently we ended at Station H where Customer Service isn't aware that their job is to HELP people to solve an unexpected situation. However, they pretend that they don't know that you have been jumping from one station to the other trying to Find a Solution and even though you have been with a staff member after you patient impatiently made a line everywhere they told you, now they Don't know Who You Are and Ask You with NO Courtesy to make the line again. Tell Me, what I said to my Senior parents, sister-in-law, niece and nephew when they already woke up at 3 in the morning to be at the airport on time for a 7:40 a.m. flight, and it is almost 9 a.m. and the problem wasn't solved. Does anyone travel with a 2 years old autistic princess, and an infant, and my dad who is 73 and just finished the first session of Radiotherapy and My Mom with more than 7 surgeries on her head and then you go to the airport and because one of the names in your crew isn't correct you just stuck there until you lost your flight.