Starbucks Coffee Company — Restaurant in Newark

A Disastrous Culinary Experience at Newark International Airport Starbucks. I recently had the unfortunate experience of visiting the Starbucks located in Newark International Airport after a long and tiring flight across the Atlantic. What was supposed to be a quick and satisfying meal turned into an ordeal that left me feeling extremely sick and requiring hospitalization for two weeks. Here's my review of the dismal encounter. Upon arrival at the Starbucks, I decided to try their egg sandwich, thinking it would provide a much-needed boost of energy. Unfortunately, my expectations were crushed as I was served an egg sandwich that was undeniably rotten. The appearance alone was off-putting, with a foul smell emanating from it. Ignoring my initial concerns, I decided to take a chance and consume it, hoping that the taste would be better than its appearance. However, my optimism quickly turned into regret. Just two hours after consuming the egg sandwich, I began to feel incredibly sick. The symptoms escalated rapidly, leaving me in excruciating pain and discomfort. Concerned for my well-being, I had no choice but to seek medical attention, leading to an extended and distressing hospital stay that lasted for a daunting 3 days. The incident at Newark International Airport Starbucks left me deeply disappointed and traumatized. As a popular chain known for its consistent quality, I expected nothing less than a satisfying and safe meal. However, the rotten egg sandwich I was served not only ruined my travel experience but also put my health in serious jeopardy. It is disheartening to think that such a renowned establishment could allow such a negligent oversight to occur. Food safety should be a top priority for any establishment, especially one operating in an airport where travelers often rely on quick and nourishing meals. This incident has shattered my confidence in the brand and raises concerns about the overall hygiene and quality control standards of Starbucks. I strongly advise anyone traveling through Newark International Airport to exercise caution when considering dining options, particularly at the Starbucks location. Based on my experience, I cannot recommend this specific branch and urge fellow travelers to prioritize their health and well-being by opting for alternative dining choices. In conclusion, my encounter with the Newark International Airport Starbucks was nothing short of a nightmare. The rotten egg sandwich I consumed had severe consequences, leading to a prolonged hospitalization. This incident serves as a stark reminder of the importance of food safety and raises doubts about the reliability of Starbucks in upholding...

I have to frequent this Starbucks as I fly from Newark often. The employees are always grouchy, rude, and unfriendly to airline passengers. Usually I order a venti tea with one tea bag (I like my tea light) and Starbucks will charge me for a tall since I don’t need two tea bags. Well today I ordered my tea and said I usually get charged for a tall since I only want one bag and the very rude, loud barista’s response was, “ if you order a venti I have to charge you for a venti whether you want two tea bags or not, you can take the extra tea bag or leave it I don’t care” at that point I was upset and didn’t feel like arguing so I said, “I’ll just take the extra bag, I don’t need two tea bags in my cup” she then proceeded to tell me my total before I was even done ordering! I understand this is a busy Starbucks, however when you’re paying more for a coffee/tea/etc you expect a level of service to go with it. Someone with her attitude needs to be...

Ordered a Blonde Misto at 7:22am. At 7:45, and after being passed by dozens of people, I asked the “barista” if my order was coming up soon. Rudely, I was told “I don’t know… [mumble, mumble]… I don’t know, why don’t you go get a refund”. The cashier, shockingly, was even less helpful! Her “customer service” included no apology, no comped drink or offer to make it right away, and no sympathy. With my flight about to board, I simply asked for a drip coffee to go, which, again, went un-comped.

I get it, working the early shift at an airport Starbucks is probably not the job you wake up energized to go and perform. But, the reality is that there’s no way that this crew of “team members” behaved, acted, or align with the values and customer service vision that Howard Schultz imagined when establishing the greatest coffee company in the world. If there were zero stars, I’d give it to them. I should’ve gone to World...