Love the convenience of the store, but if I could get certain items from somewhere else. I wouldn't shop there. Because customer service is lacking. The staff at the registers ( the younger ones) rarely know the sales, which causes them to question you when you bring it to their attention. The more mature ladies are usually great. There is alot of gossiping about the customers especially in the back floral department. The employees male and female who walk around stocking or working the floor are so unfriendly , I personally don't like asking any questions. I could go on, but I won't. I usually don't write bad reviews, but I thought long and hard about this one. My recent experience there was the last straw. Employees should be reminded that without customers their would be no need for the store, in turn no jobs. This may not make a difference, but please consider treating your customers as though they...
Read moreWent in to buy flowers and ribbon for a wreath. Asked guy in the back (Jimmy) what color ribbon would match the material I had brought in. He told me he wasn't sitting there to match ribbon. I smiled and said OK. He said let me see it and finally helped look for ribbon. After he said that I was starting to walk out the door. Employees might want to think that without customers their would be no need for the store. If they are that dissatisfied find another job. Don Adams always goes out of his way to help you find what you're looking for and a very pleasant person. If he leaves I will start shopping at Hobby Lobby, Home Goods or somewhere else. You sure won't get help from any...
Read moreSo everybody, Just walked into this business, after running all over town looking for a huge cookie jar. Asked if I could use their bathroom before I began to shop and a Male employee proceeds to tell me they dont have one. Then says its broken!! Really do they think everyone is as dumb as they look by saying such a thing. I tell him well I'll take my business elsewhere and as I'm leaving I ask the other employees where do you use the bathroom, Wendy's ? and they said yes. I think they need a new manager if they can't keep a bathroom available for their employees and customers. Pathetic customer service. Lifelong resident of Martinez who will not be entering their...
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